Applying Feminist HCI to Ultra-Personalization: The Case of Electric Breast Pumps

Svetlana Mironcika; Joep W. Frens; Stephan A.G. Wensveen

doi:10.1145/3613905.3637126

Applying Feminist HCI to Ultra-Personalization: The Case of Electric Breast Pumps

EAISI High Tech Systems

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › Academic › peer-review

4 Citations (Scopus)

44 Downloads (Pure)

Abstract

Next to digital products, also physical products can be personalized based on user data collected through digital services and produced by digital manufacturing. This approach is known as ultra-personalization. The ambition of ultra-personalization is to offer products that fit the individual needs of people who will use/wear them. While most of the examples of ultra-personalized products focus on anthropometric fit, in the case of breast pumps the unmet needs go beyond such fit. Being informed by feminist HCI we have conducted interviews with eleven lactating persons and two lactation specialists to gather accounts of embodied situated experiences with currently available electric breast pumps to understand how they fit and misfit users. We have identified five dimensions and ten subdimensions of personal holistic fit. We discuss that designing ultra-personalized products for these dimensions corresponds to feminist HCI values and qualities of pluralism, diversity, embodiment, and self-disclosure.

Original language	English
Title of host publication	CHI EA '24
Subtitle of host publication	Extended Abstracts of the CHI Conference on Human Factors in Computing Systems
Place of Publication	New York
Publisher	Association for Computing Machinery, Inc.
Number of pages	10
ISBN (Electronic)	9798400703317
DOIs	https://doi.org/10.1145/3613905.3637126
Publication status	Published - 11 May 2024
Event	2024 CHI Conference on Human Factors in Computing Systems, CHI 2024 - Hybrid, Hybrid, Honolulu, United States Duration: 11 May 2024 → 16 May 2024

Conference

Conference	2024 CHI Conference on Human Factors in Computing Systems, CHI 2024
Country/Territory	United States
City	Hybrid, Honolulu
Period	11/05/24 → 16/05/24

Keywords

Electric breast pumps
Feminist HCI qualities
Fit dimensions
Personal holistic fit
Ultra-personalization

Access to Document

10.1145/3613905.3637126

pdfFinal published version, 390 KBLicence: TAVERNE

Cite this

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title = "Applying Feminist HCI to Ultra-Personalization: The Case of Electric Breast Pumps",

abstract = "Next to digital products, also physical products can be personalized based on user data collected through digital services and produced by digital manufacturing. This approach is known as ultra-personalization. The ambition of ultra-personalization is to offer products that fit the individual needs of people who will use/wear them. While most of the examples of ultra-personalized products focus on anthropometric fit, in the case of breast pumps the unmet needs go beyond such fit. Being informed by feminist HCI we have conducted interviews with eleven lactating persons and two lactation specialists to gather accounts of embodied situated experiences with currently available electric breast pumps to understand how they fit and misfit users. We have identified five dimensions and ten subdimensions of personal holistic fit. We discuss that designing ultra-personalized products for these dimensions corresponds to feminist HCI values and qualities of pluralism, diversity, embodiment, and self-disclosure.",

keywords = "Electric breast pumps, Feminist HCI qualities, Fit dimensions, Personal holistic fit, Ultra-personalization",

author = "Svetlana Mironcika and Frens, \{Joep W.\} and Wensveen, \{Stephan A.G.\}",

year = "2024",

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doi = "10.1145/3613905.3637126",

language = "English",

booktitle = "CHI EA '24",

publisher = "Association for Computing Machinery, Inc.",

address = "United States",

note = "2024 CHI Conference on Human Factors in Computing Systems, CHI 2024 ; Conference date: 11-05-2024 Through 16-05-2024",

}

Mironcika, S , Frens, JW & Wensveen, SAG 2024, Applying Feminist HCI to Ultra-Personalization: The Case of Electric Breast Pumps. in CHI EA '24: Extended Abstracts of the CHI Conference on Human Factors in Computing Systems., 503, Association for Computing Machinery, Inc., New York, 2024 CHI Conference on Human Factors in Computing Systems, CHI 2024, Hybrid, Honolulu, United States, 11/05/24. https://doi.org/10.1145/3613905.3637126

Applying Feminist HCI to Ultra-Personalization: The Case of Electric Breast Pumps. / Mironcika, Svetlana ; Frens, Joep W.; Wensveen, Stephan A.G.
CHI EA '24: Extended Abstracts of the CHI Conference on Human Factors in Computing Systems. New York: Association for Computing Machinery, Inc., 2024. 503.

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › Academic › peer-review

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T1 - Applying Feminist HCI to Ultra-Personalization

T2 - 2024 CHI Conference on Human Factors in Computing Systems, CHI 2024

AU - Mironcika, Svetlana

AU - Frens, Joep W.

AU - Wensveen, Stephan A.G.

PY - 2024/5/11

Y1 - 2024/5/11

N2 - Next to digital products, also physical products can be personalized based on user data collected through digital services and produced by digital manufacturing. This approach is known as ultra-personalization. The ambition of ultra-personalization is to offer products that fit the individual needs of people who will use/wear them. While most of the examples of ultra-personalized products focus on anthropometric fit, in the case of breast pumps the unmet needs go beyond such fit. Being informed by feminist HCI we have conducted interviews with eleven lactating persons and two lactation specialists to gather accounts of embodied situated experiences with currently available electric breast pumps to understand how they fit and misfit users. We have identified five dimensions and ten subdimensions of personal holistic fit. We discuss that designing ultra-personalized products for these dimensions corresponds to feminist HCI values and qualities of pluralism, diversity, embodiment, and self-disclosure.

AB - Next to digital products, also physical products can be personalized based on user data collected through digital services and produced by digital manufacturing. This approach is known as ultra-personalization. The ambition of ultra-personalization is to offer products that fit the individual needs of people who will use/wear them. While most of the examples of ultra-personalized products focus on anthropometric fit, in the case of breast pumps the unmet needs go beyond such fit. Being informed by feminist HCI we have conducted interviews with eleven lactating persons and two lactation specialists to gather accounts of embodied situated experiences with currently available electric breast pumps to understand how they fit and misfit users. We have identified five dimensions and ten subdimensions of personal holistic fit. We discuss that designing ultra-personalized products for these dimensions corresponds to feminist HCI values and qualities of pluralism, diversity, embodiment, and self-disclosure.

KW - Electric breast pumps

KW - Feminist HCI qualities

KW - Fit dimensions

KW - Personal holistic fit

KW - Ultra-personalization

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DO - 10.1145/3613905.3637126

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ER -

Applying Feminist HCI to Ultra-Personalization: The Case of Electric Breast Pumps

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