Antecedents and consequences of group potency: a study of self-managing service teams

A. Jong, de, J.C. Ruyter, de, M.G.M. Wetzels

Research output: Chapter in Book/Report/Conference proceedingConference contributionAcademicpeer-review

88 Citations (Scopus)
Original languageEnglish
Title of host publicationProceedings of the 34th European Marketing Academy Conference
Place of PublicationMilan, Italy
PublisherBocconi University
Publication statusPublished - 2005
Event34th Annual Conference of the European Marketing Academy (EMAC 2005), 24-27 May 2005, Milan, Italy: Rejuvenating Marketing: Contamination, innovation, integration - Bocconi University, Milan, Italy
Duration: 24 May 200527 May 2005

Conference

Conference34th Annual Conference of the European Marketing Academy (EMAC 2005), 24-27 May 2005, Milan, Italy
Abbreviated titleEMAC 2005
CountryItaly
CityMilan
Period24/05/0527/05/05

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