Anger and Its direction in collaborative software development

D. Gachechiladze; F. Lanubile; N. Novielli; A. Serebrenik

doi:10.1109/ICSE-NIER.2017.18

Anger and Its direction in collaborative software development

D. Gachechiladze, F. Lanubile, N. Novielli, A. Serebrenik

Software Engineering and Technology - W

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › Academic › peer-review

49 Citations (Scopus)

Abstract

Recent research has provided evidence that software developers experience a wide range of emotions. We argue that among those emotions anger deserves special attention as it can serve as an onset for tools supporting collaborative software development. This, however, requires a fine-grained model of the anger emotion, able to distinguish between anger directed towards self, others, and objects. Detecting anger towards self could be useful to support developers experiencing difficulties, detection of anger towards others might be helpful for community management, detecting anger towards objects might be helpful to recommend and prioritize improvements. As a first step towards automatic identification of anger direction, we built a classifier for anger direction, based on a manually annotated gold standard of 723 sentences that were obtained by mining comments in Apache issue reports.

Original language	English
Title of host publication	39th International Conference on Software Engineering, New Ideas and Emerging Results
Place of Publication	Piscataway
Publisher	Institute of Electrical and Electronics Engineers
Pages	11-14
Number of pages	4
ISBN (Electronic)	978-1-5386-2675-7
ISBN (Print)	978-1-5386-2676-4
DOIs	https://doi.org/10.1109/ICSE-NIER.2017.18
Publication status	Published - Nov 2017
Event	39th International Conference on Software Engineering (ICSE), May 20-28, 2017, Buenos Aires, Argentina - Buenos Aires, Argentina Duration: 20 May 2017 → 28 May 2017

Conference

Conference	39th International Conference on Software Engineering (ICSE), May 20-28, 2017, Buenos Aires, Argentina
Country/Territory	Argentina
City	Buenos Aires
Period	20/05/17 → 28/05/17

Keywords

anger direction
collaborative software development
emotion mining
issue tracking systems

Access to Document

10.1109/ICSE-NIER.2017.18

Cite this

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title = "Anger and Its direction in collaborative software development",

abstract = "Recent research has provided evidence that software developers experience a wide range of emotions. We argue that among those emotions anger deserves special attention as it can serve as an onset for tools supporting collaborative software development. This, however, requires a fine-grained model of the anger emotion, able to distinguish between anger directed towards self, others, and objects. Detecting anger towards self could be useful to support developers experiencing difficulties, detection of anger towards others might be helpful for community management, detecting anger towards objects might be helpful to recommend and prioritize improvements. As a first step towards automatic identification of anger direction, we built a classifier for anger direction, based on a manually annotated gold standard of 723 sentences that were obtained by mining comments in Apache issue reports.",

keywords = "anger direction, collaborative software development, emotion mining, issue tracking systems",

author = "D. Gachechiladze and F. Lanubile and N. Novielli and A. Serebrenik",

year = "2017",

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booktitle = "39th International Conference on Software Engineering, New Ideas and Emerging Results",

publisher = "Institute of Electrical and Electronics Engineers",

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note = "39th International Conference on Software Engineering (ICSE), May 20-28, 2017, Buenos Aires, Argentina ; Conference date: 20-05-2017 Through 28-05-2017",

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Gachechiladze, D, Lanubile, F, Novielli, N & Serebrenik, A 2017, Anger and Its direction in collaborative software development. in 39th International Conference on Software Engineering, New Ideas and Emerging Results., 7966869, Institute of Electrical and Electronics Engineers, Piscataway, pp. 11-14, 39th International Conference on Software Engineering (ICSE), May 20-28, 2017, Buenos Aires, Argentina, Buenos Aires, Argentina, 20/05/17. https://doi.org/10.1109/ICSE-NIER.2017.18

Anger and Its direction in collaborative software development. / Gachechiladze, D.; Lanubile, F.; Novielli, N.; Serebrenik, A.

39th International Conference on Software Engineering, New Ideas and Emerging Results. Piscataway : Institute of Electrical and Electronics Engineers, 2017. p. 11-14 7966869.

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › Academic › peer-review

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T1 - Anger and Its direction in collaborative software development

AU - Gachechiladze, D.

AU - Lanubile, F.

AU - Novielli, N.

AU - Serebrenik, A.

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AB - Recent research has provided evidence that software developers experience a wide range of emotions. We argue that among those emotions anger deserves special attention as it can serve as an onset for tools supporting collaborative software development. This, however, requires a fine-grained model of the anger emotion, able to distinguish between anger directed towards self, others, and objects. Detecting anger towards self could be useful to support developers experiencing difficulties, detection of anger towards others might be helpful for community management, detecting anger towards objects might be helpful to recommend and prioritize improvements. As a first step towards automatic identification of anger direction, we built a classifier for anger direction, based on a manually annotated gold standard of 723 sentences that were obtained by mining comments in Apache issue reports.

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KW - emotion mining

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DO - 10.1109/ICSE-NIER.2017.18

M3 - Conference contribution

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BT - 39th International Conference on Software Engineering, New Ideas and Emerging Results

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Anger and Its direction in collaborative software development

Abstract

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Keywords

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