Analyzing effects of personality and mood on travel satisfaction: a path analysis model

Y. Gao, S. Rasouli, H. J.P. Timmermans, Y. Wang

Research output: Chapter in Book/Report/Conference proceedingConference contributionAcademicpeer-review

Abstract

Travel satisfaction refers to people's evaluation of transport services and their experience during travel. This topic has recently started to attract attention in transportation research. Previous studies on travel satisfaction have typically tried to understand the effects of trip-related objective attributes such as travel mode, travel time and travel cost on people's travel satisfaction. The interpretation of these results may be problematic if studies ignore people's psychological conditions when they provided the satisfaction ratings. The effects of travel attributes may then be confounded with effects of personality and mood. The aim of this study is to analyse the direct or indirect effects of personality and mood on differential degrees of travel satisfaction of each trip stage using the path analysis approach. Results show that mood directly influences travel satisfaction, while the effects of personality are indirect.

Original languageEnglish
Title of host publicationProceedings of the 20th International Conference of Hong Kong Society for Transportation Studies, HKSTS 2015
Subtitle of host publicationUrban Transport Analytics
EditorsSylvia Y. He, Yong-Hong Kuo, C.H. Cheng, Janny M.Y. Leung
Place of PublicationHong Kong
PublisherHong Kong Society for Transportation Studies
Pages197-204
Number of pages8
ISBN (Electronic)9789881581440
Publication statusPublished - 1 Jan 2015
Event20th International Conference of Hong Kong Society for Transportation Studies (HKSTS 2015) - Hong Kong, Hong Kong
Duration: 12 Dec 201514 Dec 2015
Conference number: 20
http://www.hksts.org/conf15b.htm

Conference

Conference20th International Conference of Hong Kong Society for Transportation Studies (HKSTS 2015)
Abbreviated titleHKSTS 2015
Country/TerritoryHong Kong
CityHong Kong
Period12/12/1514/12/15
Other"Urban Transport Analytics"
Internet address

Keywords

  • Mood
  • Path analysis
  • Personality
  • Travel satisfaction

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