Analyzing Comments in Ticket Resolution to Capture Underlying Process Interactions

Monika Gupta, Prerna Agarwal, Tarun Tater, Sampath Dechu, Alexander Serebrenik

Research output: Chapter in Book/Report/Conference proceedingConference contributionAcademicpeer-review

Original languageEnglish
Title of host publication4th International Workshop in Artificial Intelligence for Business Process Management
PublisherSpringer
Publication statusAccepted/In press - 7 Jul 2020

Cite this

Gupta, M., Agarwal, P., Tater, T., Dechu, S., & Serebrenik, A. (Accepted/In press). Analyzing Comments in Ticket Resolution to Capture Underlying Process Interactions. In 4th International Workshop in Artificial Intelligence for Business Process Management Springer. https://www.win.tue.nl/~aserebre/AI4BPM2020.pdf