An Upbeat Crowd: Fast In-store Music Alleviates Negative Effects of High Social Density on Customers' Spending

Klemens M. Knoeferle; Vilhelm Camillus Paus; Alexander Vossen

doi:10.1016/j.jretai.2017.06.004

An Upbeat Crowd: Fast In-store Music Alleviates Negative Effects of High Social Density on Customers' Spending

Klemens M. Knoeferle
, Vilhelm Camillus Paus
, Alexander Vossen

Data Entrepreneurship

Research output: Contribution to journal › Article › Academic › peer-review

65 Citations (Scopus)

Original language	English
Pages (from-to)	541-549
Journal	Journal of Retailing
Volume	93
Issue number	4
DOIs	https://doi.org/10.1016/j.jretai.2017.06.004
Publication status	Published - Dec 2017

Keywords

In-store music
Social density
Crowding
Retailing
Field experiment

Access to Document

10.1016/j.jretai.2017.06.004

Cite this

@article{147c9e513135418bbe43f6e99f18ac97,

title = "An Upbeat Crowd: Fast In-store Music Alleviates Negative Effects of High Social Density on Customers' Spending",

keywords = "In-store music, Social density, Crowding, Retailing, Field experiment",

author = "Knoeferle, \{Klemens M.\} and Paus, \{Vilhelm Camillus\} and Alexander Vossen",

year = "2017",

month = dec,

doi = "10.1016/j.jretai.2017.06.004",

language = "English",

volume = "93",

pages = "541--549",

journal = "Journal of Retailing",

issn = "0022-4359",

publisher = "Elsevier B.V.",

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AU - Knoeferle, Klemens M.

AU - Paus, Vilhelm Camillus

AU - Vossen, Alexander

PY - 2017/12

Y1 - 2017/12

KW - In-store music

KW - Social density

KW - Crowding

KW - Retailing

KW - Field experiment

U2 - 10.1016/j.jretai.2017.06.004

DO - 10.1016/j.jretai.2017.06.004

M3 - Article

SN - 0022-4359

VL - 93

SP - 541

EP - 549

JO - Journal of Retailing

JF - Journal of Retailing

IS - 4

ER -