An expert-based taxonomy of ERP implementation activities

Guy Janssens (Corresponding author), Linda van Moorst, Rob Kusters, Harry Martin

Research output: Contribution to journalArticleAcademicpeer-review

1 Citation (Scopus)
72 Downloads (Pure)

Abstract

ERP implementation projects are complex and expensive projects. Generally, the complexity is managed by splitting the project into phases. However, splitting the project into phases seems not to enhance the understanding of the underlying processes sufficiently. Therefore, this research aims at enhancing the understanding of these underlying processes through an expert-based taxonomy of implementation activities, independent of time and phasing. This taxonomy has been developed by retrieval of 205 ERP implementation activities from literature, a grouping of these activities by 11 ERP implementation experts, and a comparison with a previous similar study. The method used for grouping was Delphi card sorting that was supported by Websort (https://www.optimalworkshop.com/optimalsort) as a web-based card sorting tool. The proposed taxonomy provides a structured list of 205 identified activities and can serve as a base for further research into ERP implementation projects and can support the planning and resource allocation of ERP projects.

Original languageEnglish
Number of pages9
JournalJournal of Computer Information Systems
Early online date2020
DOIs
Publication statusE-pub ahead of print - 2020

Fingerprint

Enterprise resource planning
Taxonomies
taxonomy
expert
Sorting
grouping
Resource allocation
Planning
planning
resources

Keywords

  • ERP
  • enterprise resource planning
  • ERP activities
  • ERP complexity
  • ERP implementation

Cite this

Janssens, Guy ; van Moorst, Linda ; Kusters, Rob ; Martin, Harry. / An expert-based taxonomy of ERP implementation activities. In: Journal of Computer Information Systems . 2020.
@article{55c5569f207b4aba9563c6e3a8e0196f,
title = "An expert-based taxonomy of ERP implementation activities",
abstract = "ERP implementation projects are complex and expensive projects. Generally, the complexity is managed by splitting the project into phases. However, splitting the project into phases seems not to enhance the understanding of the underlying processes sufficiently. Therefore, this research aims at enhancing the understanding of these underlying processes through an expert-based taxonomy of implementation activities, independent of time and phasing. This taxonomy has been developed by retrieval of 205 ERP implementation activities from literature, a grouping of these activities by 11 ERP implementation experts, and a comparison with a previous similar study. The method used for grouping was Delphi card sorting that was supported by Websort (https://www.optimalworkshop.com/optimalsort) as a web-based card sorting tool. The proposed taxonomy provides a structured list of 205 identified activities and can serve as a base for further research into ERP implementation projects and can support the planning and resource allocation of ERP projects.",
keywords = "ERP, ERP activities, ERP complexity, ERP implementation, enterprise resource planning, ERP, enterprise resource planning, ERP activities, ERP complexity, ERP implementation",
author = "Guy Janssens and {van Moorst}, Linda and Rob Kusters and Harry Martin",
year = "2020",
doi = "10.1080/08874417.2018.1429958",
language = "English",
journal = "Journal of Computer Information Systems",
issn = "0887-4417",
publisher = "Taylor and Francis Ltd.",

}

An expert-based taxonomy of ERP implementation activities. / Janssens, Guy (Corresponding author); van Moorst, Linda; Kusters, Rob; Martin, Harry.

In: Journal of Computer Information Systems , 2020.

Research output: Contribution to journalArticleAcademicpeer-review

TY - JOUR

T1 - An expert-based taxonomy of ERP implementation activities

AU - Janssens, Guy

AU - van Moorst, Linda

AU - Kusters, Rob

AU - Martin, Harry

PY - 2020

Y1 - 2020

N2 - ERP implementation projects are complex and expensive projects. Generally, the complexity is managed by splitting the project into phases. However, splitting the project into phases seems not to enhance the understanding of the underlying processes sufficiently. Therefore, this research aims at enhancing the understanding of these underlying processes through an expert-based taxonomy of implementation activities, independent of time and phasing. This taxonomy has been developed by retrieval of 205 ERP implementation activities from literature, a grouping of these activities by 11 ERP implementation experts, and a comparison with a previous similar study. The method used for grouping was Delphi card sorting that was supported by Websort (https://www.optimalworkshop.com/optimalsort) as a web-based card sorting tool. The proposed taxonomy provides a structured list of 205 identified activities and can serve as a base for further research into ERP implementation projects and can support the planning and resource allocation of ERP projects.

AB - ERP implementation projects are complex and expensive projects. Generally, the complexity is managed by splitting the project into phases. However, splitting the project into phases seems not to enhance the understanding of the underlying processes sufficiently. Therefore, this research aims at enhancing the understanding of these underlying processes through an expert-based taxonomy of implementation activities, independent of time and phasing. This taxonomy has been developed by retrieval of 205 ERP implementation activities from literature, a grouping of these activities by 11 ERP implementation experts, and a comparison with a previous similar study. The method used for grouping was Delphi card sorting that was supported by Websort (https://www.optimalworkshop.com/optimalsort) as a web-based card sorting tool. The proposed taxonomy provides a structured list of 205 identified activities and can serve as a base for further research into ERP implementation projects and can support the planning and resource allocation of ERP projects.

KW - ERP

KW - ERP activities

KW - ERP complexity

KW - ERP implementation

KW - enterprise resource planning

KW - ERP

KW - enterprise resource planning

KW - ERP activities

KW - ERP complexity

KW - ERP implementation

UR - http://www.scopus.com/inward/record.url?scp=85042917370&partnerID=8YFLogxK

U2 - 10.1080/08874417.2018.1429958

DO - 10.1080/08874417.2018.1429958

M3 - Article

JO - Journal of Computer Information Systems

JF - Journal of Computer Information Systems

SN - 0887-4417

ER -