An empirical test of stage models of e-government development: evidence from Dutch municipalities

Research output: Contribution to journalArticleAcademicpeer-review

7 Citations (Scopus)

Abstract

In this article we empirically test stage models of e-government development. We use Lee's classification to make a distinction between four stages of e-government: informational, requests, personal, and e-democracy. We draw on a comprehensive data set on the adoption and development of e-government activities in 510 Dutch municipalities over the period 2004–2009. Our results show that progression through stages of e-government is mostly linear. However, it seems that a single dimension is insufficient to explain e-government development at the level of more specific features of e-government. Our analysis demonstrates that municipalities sometimes adopt certain e-government features at a later stage even if features of an earlier stage are not adopted at all. These findings suggest that municipalities can—at the level of e-government features—immediately proceed to later stages without having to pass through earlier stages. We conclude that stage models may have some value for benchmarking municipalities at the level of stages, but are inadequate in explaining or predicting the development of features at the different e-government stages.
LanguageEnglish
Pages215-225
Number of pages11
JournalThe Information Society
Volume33
Issue number4
DOIs
StatePublished - 2017

Fingerprint

electronic government
municipality
Benchmarking
evidence
electronic democracy
Empirical test
Municipalities
Stage model
Electronic government
benchmarking

Cite this

@article{88149bbb6bab43b8a6277f8b64e9842c,
title = "An empirical test of stage models of e-government development: evidence from Dutch municipalities",
abstract = "In this article we empirically test stage models of e-government development. We use Lee's classification to make a distinction between four stages of e-government: informational, requests, personal, and e-democracy. We draw on a comprehensive data set on the adoption and development of e-government activities in 510 Dutch municipalities over the period 2004–2009. Our results show that progression through stages of e-government is mostly linear. However, it seems that a single dimension is insufficient to explain e-government development at the level of more specific features of e-government. Our analysis demonstrates that municipalities sometimes adopt certain e-government features at a later stage even if features of an earlier stage are not adopted at all. These findings suggest that municipalities can—at the level of e-government features—immediately proceed to later stages without having to pass through earlier stages. We conclude that stage models may have some value for benchmarking municipalities at the level of stages, but are inadequate in explaining or predicting the development of features at the different e-government stages.",
author = "G. Rooks and U. Matzat and B.M. Sadowski",
year = "2017",
doi = "10.1080/01972243.2017.1318194",
language = "English",
volume = "33",
pages = "215--225",
journal = "The Information Society",
issn = "0197-2243",
publisher = "Taylor and Francis Ltd.",
number = "4",

}

An empirical test of stage models of e-government development: evidence from Dutch municipalities. / Rooks, G.; Matzat, U.; Sadowski, B.M.

In: The Information Society, Vol. 33, No. 4, 2017, p. 215-225.

Research output: Contribution to journalArticleAcademicpeer-review

TY - JOUR

T1 - An empirical test of stage models of e-government development: evidence from Dutch municipalities

AU - Rooks,G.

AU - Matzat,U.

AU - Sadowski,B.M.

PY - 2017

Y1 - 2017

N2 - In this article we empirically test stage models of e-government development. We use Lee's classification to make a distinction between four stages of e-government: informational, requests, personal, and e-democracy. We draw on a comprehensive data set on the adoption and development of e-government activities in 510 Dutch municipalities over the period 2004–2009. Our results show that progression through stages of e-government is mostly linear. However, it seems that a single dimension is insufficient to explain e-government development at the level of more specific features of e-government. Our analysis demonstrates that municipalities sometimes adopt certain e-government features at a later stage even if features of an earlier stage are not adopted at all. These findings suggest that municipalities can—at the level of e-government features—immediately proceed to later stages without having to pass through earlier stages. We conclude that stage models may have some value for benchmarking municipalities at the level of stages, but are inadequate in explaining or predicting the development of features at the different e-government stages.

AB - In this article we empirically test stage models of e-government development. We use Lee's classification to make a distinction between four stages of e-government: informational, requests, personal, and e-democracy. We draw on a comprehensive data set on the adoption and development of e-government activities in 510 Dutch municipalities over the period 2004–2009. Our results show that progression through stages of e-government is mostly linear. However, it seems that a single dimension is insufficient to explain e-government development at the level of more specific features of e-government. Our analysis demonstrates that municipalities sometimes adopt certain e-government features at a later stage even if features of an earlier stage are not adopted at all. These findings suggest that municipalities can—at the level of e-government features—immediately proceed to later stages without having to pass through earlier stages. We conclude that stage models may have some value for benchmarking municipalities at the level of stages, but are inadequate in explaining or predicting the development of features at the different e-government stages.

U2 - 10.1080/01972243.2017.1318194

DO - 10.1080/01972243.2017.1318194

M3 - Article

VL - 33

SP - 215

EP - 225

JO - The Information Society

T2 - The Information Society

JF - The Information Society

SN - 0197-2243

IS - 4

ER -