Affective expressions of machines

C. Bartneck

Research output: Chapter in Book/Report/Conference proceedingConference contributionAcademicpeer-review

20 Citations (Scopus)
126 Downloads (Pure)


Emotions should play an important role in the design of interfaces because people interact with machines as if they were social actors [4]. We developed and tested a model for the convincingness of affective expressions, based on Fogg and Hsiang Tseng [3]. The empirical data did not support our original model. Furthermore, the experiment investigated if the type of emotion (happiness, sadness, anger, surprise, fear and disgust), knowledge about the source (human or machine), the level of abstraction (natural face, computer rendered face and matrix face) and medium of presentation (visual, audio/visual, audio) of an affective expression influences its convincingness and distinctness. Only the type of emotion and multimedia presentations had an effect on convincingness. The distinctness of an expression depends on the abstraction and the media through which it is presented.
Original languageEnglish
Title of host publicationCHI 2001 Extended abstracts of the conference on human factors in computing systems, Seattle, WA, USA
EditorsJ. Jacko, A. Sears
Place of PublicationNew York
PublisherAssociation for Computing Machinery, Inc
ISBN (Print)1-58113-340-5
Publication statusPublished - 2001
Event19th Annual ACM Conference on Human Factors in Computing Systems, CHI 2001 - Seattle, United States
Duration: 31 Mar 20015 Apr 2001
Conference number: 19


Conference19th Annual ACM Conference on Human Factors in Computing Systems, CHI 2001
Abbreviated titleCHI 2001
Country/TerritoryUnited States


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