Abstract
Schlumberger RPS (Retail Petroleum Systems) integrated the Goal/Question/Metric approach into their existing measurement programs to improve their program performance. Key to their success was the use of feedback sessions as a forum to analyze and interpret measurement data. The paper discusses the elements of the GQM approach and fitting GQM to a measurement program
| Original language | English |
|---|---|
| Pages (from-to) | 78-86 |
| Number of pages | 9 |
| Journal | IEEE Software |
| Volume | 15 |
| Issue number | 1 |
| DOIs | |
| Publication status | Published - 1998 |
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