Abstract
Over the past decades monetary transactions have become increasingly dematerialized. Nowadays payments should be “frictionless”, as easy as possible, for example through NFC or biometric payment methods. Although frictionless payment methods hold advantages in terms of safety, convenience and privacy, they also pose problems as the inherent physicality of cash is shown to help people with budgeting and expense tracking. In this paper we describe our ongoing work in creating more mindful interactions, in this case by re-physicalizing part of digital transactions with the aim of combining the advantages of digital payment methods with those of physical money. We present the evaluation of a haptic interface for in-store digital payments. Results from a four-week lab evaluation indicate that people are capable of getting a feel for the absolute values of a payment as presented through our interface.
| Original language | English |
|---|---|
| Title of host publication | TEI 2019 - Proceedings of the 13th International Conference on Tangible, Embedded, and Embodied Interaction |
| Place of Publication | New York |
| Publisher | Association for Computing Machinery, Inc |
| Pages | 243-250 |
| Number of pages | 8 |
| ISBN (Electronic) | 978-1-4503-6196-5 |
| DOIs | |
| Publication status | Published - 17 Mar 2019 |
| Event | 13th International Conference on Tangible, Embedded, and Embodied Interaction, TEI 2019 - Tempe, United States Duration: 17 Mar 2019 → 20 Mar 2019 |
Conference
| Conference | 13th International Conference on Tangible, Embedded, and Embodied Interaction, TEI 2019 |
|---|---|
| Country | United States |
| City | Tempe |
| Period | 17/03/19 → 20/03/19 |
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Keywords
- Digital payments
- Embodied interaction
- Haptic displays
- Research through design
Cite this
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Adding friction to frictionless payments : a haptic interface for digital transactions. / Hengeveld, Bart; Rooijakkers, Jordy.
TEI 2019 - Proceedings of the 13th International Conference on Tangible, Embedded, and Embodied Interaction. New York : Association for Computing Machinery, Inc, 2019. p. 243-250.Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › Academic › peer-review
TY - GEN
T1 - Adding friction to frictionless payments
T2 - a haptic interface for digital transactions
AU - Hengeveld, Bart
AU - Rooijakkers, Jordy
PY - 2019/3/17
Y1 - 2019/3/17
N2 - Over the past decades monetary transactions have become increasingly dematerialized. Nowadays payments should be “frictionless”, as easy as possible, for example through NFC or biometric payment methods. Although frictionless payment methods hold advantages in terms of safety, convenience and privacy, they also pose problems as the inherent physicality of cash is shown to help people with budgeting and expense tracking. In this paper we describe our ongoing work in creating more mindful interactions, in this case by re-physicalizing part of digital transactions with the aim of combining the advantages of digital payment methods with those of physical money. We present the evaluation of a haptic interface for in-store digital payments. Results from a four-week lab evaluation indicate that people are capable of getting a feel for the absolute values of a payment as presented through our interface.
AB - Over the past decades monetary transactions have become increasingly dematerialized. Nowadays payments should be “frictionless”, as easy as possible, for example through NFC or biometric payment methods. Although frictionless payment methods hold advantages in terms of safety, convenience and privacy, they also pose problems as the inherent physicality of cash is shown to help people with budgeting and expense tracking. In this paper we describe our ongoing work in creating more mindful interactions, in this case by re-physicalizing part of digital transactions with the aim of combining the advantages of digital payment methods with those of physical money. We present the evaluation of a haptic interface for in-store digital payments. Results from a four-week lab evaluation indicate that people are capable of getting a feel for the absolute values of a payment as presented through our interface.
KW - Digital payments
KW - Embodied interaction
KW - Haptic displays
KW - Research through design
UR - http://www.scopus.com/inward/record.url?scp=85063916079&partnerID=8YFLogxK
U2 - 10.1145/3294109.3300999
DO - 10.1145/3294109.3300999
M3 - Conference contribution
AN - SCOPUS:85063916079
SP - 243
EP - 250
BT - TEI 2019 - Proceedings of the 13th International Conference on Tangible, Embedded, and Embodied Interaction
PB - Association for Computing Machinery, Inc
CY - New York
ER -