Absolute indirect touch interaction: impact of haptic marks and animated visual feedback on usability and user experience

Regina Bernhaupt, Dimitri Drouet, Michael Pirker

Research output: Chapter in Book/Report/Conference proceedingConference contributionAcademicpeer-review

Abstract

Goal of this paper is to investigate usability and user experience (UX) of a touch-based control of user interfaces that the user can not directly interact with. An example is a user controlling the television screen via a touch interaction on the remote control, or the driver of a car using touch to control the input on the steering wheel for the middle-console screen. Based on a controlled within subject experiment investigating touch based interaction with and without a haptic mark we replicate findings on usability that it is significantly faster to complete a task with haptic marks on the touch area than without haptic marks. For user experience the dimensions of pragmatic quality and attractiveness were rated higher for touch input with a haptic landmark. The variation of user interface animations for target selection did not have a significant impact on user experience, showing that the tactile feedback is the most prominent factor to determine user experience. The contribution concludes with a discussion how replication of studies must become part of user-centered design and development processes to handle the threat of outdated research due to technology change.

LanguageEnglish
Title of host publicationHuman-Centered Software Engineering - 7th IFIP WG 13.2 International Working Conference, HCSE 2018, Revised Selected Papers
EditorsMarta Kristín Lárusdóttir, Marco Winckler, Kati Kuusinen, Philippe Palanque, Cristian Bogdan
Place of PublicationCham
PublisherSpringer
Pages251-269
Number of pages19
ISBN (Electronic)978-3-030-05909-5
ISBN (Print)978-3-030-05908-8
DOIs
StatePublished - 1 Jan 2019
Event7th International Working Conference on Human-Centered Software Engineering, HCSE 2018 - Sophia Antipolis, France
Duration: 3 Sep 20185 Sep 2018

Publication series

NameLecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)
Volume11262 LNCS
ISSN (Print)0302-9743
ISSN (Electronic)1611-3349

Conference

Conference7th International Working Conference on Human-Centered Software Engineering, HCSE 2018
CountryFrance
CitySophia Antipolis
Period3/09/185/09/18

Fingerprint

Haptics
User Experience
Usability
User interfaces
Feedback
Remote control
Television
Animation
Interaction
User Interface
Wheels
Railroad cars
User-centered Design
Remote Control
Landmarks
Development Process
Wheel
Design Process
Replication
Driver

Keywords

  • Absolute touch input element
  • Automotive
  • Interactive TV
  • Remote control
  • Usability
  • User experience

Cite this

Bernhaupt, R., Drouet, D., & Pirker, M. (2019). Absolute indirect touch interaction: impact of haptic marks and animated visual feedback on usability and user experience. In M. K. Lárusdóttir, M. Winckler, K. Kuusinen, P. Palanque, & C. Bogdan (Eds.), Human-Centered Software Engineering - 7th IFIP WG 13.2 International Working Conference, HCSE 2018, Revised Selected Papers (pp. 251-269). (Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics); Vol. 11262 LNCS). Cham: Springer. DOI: 10.1007/978-3-030-05909-5_15
Bernhaupt, Regina ; Drouet, Dimitri ; Pirker, Michael. / Absolute indirect touch interaction : impact of haptic marks and animated visual feedback on usability and user experience. Human-Centered Software Engineering - 7th IFIP WG 13.2 International Working Conference, HCSE 2018, Revised Selected Papers. editor / Marta Kristín Lárusdóttir ; Marco Winckler ; Kati Kuusinen ; Philippe Palanque ; Cristian Bogdan. Cham : Springer, 2019. pp. 251-269 (Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)).
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Bernhaupt, R, Drouet, D & Pirker, M 2019, Absolute indirect touch interaction: impact of haptic marks and animated visual feedback on usability and user experience. in MK Lárusdóttir, M Winckler, K Kuusinen, P Palanque & C Bogdan (eds), Human-Centered Software Engineering - 7th IFIP WG 13.2 International Working Conference, HCSE 2018, Revised Selected Papers. Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics), vol. 11262 LNCS, Springer, Cham, pp. 251-269, 7th International Working Conference on Human-Centered Software Engineering, HCSE 2018, Sophia Antipolis, France, 3/09/18. DOI: 10.1007/978-3-030-05909-5_15

Absolute indirect touch interaction : impact of haptic marks and animated visual feedback on usability and user experience. / Bernhaupt, Regina; Drouet, Dimitri; Pirker, Michael.

Human-Centered Software Engineering - 7th IFIP WG 13.2 International Working Conference, HCSE 2018, Revised Selected Papers. ed. / Marta Kristín Lárusdóttir; Marco Winckler; Kati Kuusinen; Philippe Palanque; Cristian Bogdan. Cham : Springer, 2019. p. 251-269 (Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics); Vol. 11262 LNCS).

Research output: Chapter in Book/Report/Conference proceedingConference contributionAcademicpeer-review

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Bernhaupt R, Drouet D, Pirker M. Absolute indirect touch interaction: impact of haptic marks and animated visual feedback on usability and user experience. In Lárusdóttir MK, Winckler M, Kuusinen K, Palanque P, Bogdan C, editors, Human-Centered Software Engineering - 7th IFIP WG 13.2 International Working Conference, HCSE 2018, Revised Selected Papers. Cham: Springer. 2019. p. 251-269. (Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)). Available from, DOI: 10.1007/978-3-030-05909-5_15