Absolute indirect touch interaction: impact of haptic marks and animated visual feedback on usability and user experience

Regina Bernhaupt, Dimitri Drouet, Michael Pirker

Research output: Chapter in Book/Report/Conference proceedingConference contributionAcademicpeer-review

1 Citation (Scopus)
4 Downloads (Pure)

Abstract

Goal of this paper is to investigate usability and user experience (UX) of a touch-based control of user interfaces that the user can not directly interact with. An example is a user controlling the television screen via a touch interaction on the remote control, or the driver of a car using touch to control the input on the steering wheel for the middle-console screen. Based on a controlled within subject experiment investigating touch based interaction with and without a haptic mark we replicate findings on usability that it is significantly faster to complete a task with haptic marks on the touch area than without haptic marks. For user experience the dimensions of pragmatic quality and attractiveness were rated higher for touch input with a haptic landmark. The variation of user interface animations for target selection did not have a significant impact on user experience, showing that the tactile feedback is the most prominent factor to determine user experience. The contribution concludes with a discussion how replication of studies must become part of user-centered design and development processes to handle the threat of outdated research due to technology change.

Original languageEnglish
Title of host publicationHuman-Centered Software Engineering - 7th IFIP WG 13.2 International Working Conference, HCSE 2018, Revised Selected Papers
EditorsMarta Kristín Lárusdóttir, Marco Winckler, Kati Kuusinen, Philippe Palanque, Cristian Bogdan
Place of PublicationCham
PublisherSpringer
Pages251-269
Number of pages19
ISBN (Electronic)978-3-030-05909-5
ISBN (Print)978-3-030-05908-8
DOIs
Publication statusPublished - 1 Jan 2019
Event7th International Working Conference on Human-Centered Software Engineering, HCSE 2018 - Sophia Antipolis, France
Duration: 3 Sep 20185 Sep 2018

Publication series

NameLecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)
Volume11262 LNCS
ISSN (Print)0302-9743
ISSN (Electronic)1611-3349

Conference

Conference7th International Working Conference on Human-Centered Software Engineering, HCSE 2018
CountryFrance
CitySophia Antipolis
Period3/09/185/09/18

Keywords

  • Absolute touch input element
  • Automotive
  • Interactive TV
  • Remote control
  • Usability
  • User experience

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