Abstract
Goal of this paper is to investigate usability and user experience (UX) of a touch-based control of user interfaces that the user can not directly interact with. An example is a user controlling the television screen via a touch interaction on the remote control, or the driver of a car using touch to control the input on the steering wheel for the middle-console screen. Based on a controlled within subject experiment investigating touch based interaction with and without a haptic mark we replicate findings on usability that it is significantly faster to complete a task with haptic marks on the touch area than without haptic marks. For user experience the dimensions of pragmatic quality and attractiveness were rated higher for touch input with a haptic landmark. The variation of user interface animations for target selection did not have a significant impact on user experience, showing that the tactile feedback is the most prominent factor to determine user experience. The contribution concludes with a discussion how replication of studies must become part of user-centered design and development processes to handle the threat of outdated research due to technology change.
| Language | English |
|---|---|
| Title of host publication | Human-Centered Software Engineering - 7th IFIP WG 13.2 International Working Conference, HCSE 2018, Revised Selected Papers |
| Editors | Marta Kristín Lárusdóttir, Marco Winckler, Kati Kuusinen, Philippe Palanque, Cristian Bogdan |
| Place of Publication | Cham |
| Publisher | Springer |
| Pages | 251-269 |
| Number of pages | 19 |
| ISBN (Electronic) | 978-3-030-05909-5 |
| ISBN (Print) | 978-3-030-05908-8 |
| DOIs | |
| State | Published - 1 Jan 2019 |
| Event | 7th International Working Conference on Human-Centered Software Engineering, HCSE 2018 - Sophia Antipolis, France Duration: 3 Sep 2018 → 5 Sep 2018 |
Publication series
| Name | Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics) |
|---|---|
| Volume | 11262 LNCS |
| ISSN (Print) | 0302-9743 |
| ISSN (Electronic) | 1611-3349 |
Conference
| Conference | 7th International Working Conference on Human-Centered Software Engineering, HCSE 2018 |
|---|---|
| Country | France |
| City | Sophia Antipolis |
| Period | 3/09/18 → 5/09/18 |
Fingerprint
Keywords
- Absolute touch input element
- Automotive
- Interactive TV
- Remote control
- Usability
- User experience
Cite this
}
Absolute indirect touch interaction : impact of haptic marks and animated visual feedback on usability and user experience. / Bernhaupt, Regina; Drouet, Dimitri; Pirker, Michael.
Human-Centered Software Engineering - 7th IFIP WG 13.2 International Working Conference, HCSE 2018, Revised Selected Papers. ed. / Marta Kristín Lárusdóttir; Marco Winckler; Kati Kuusinen; Philippe Palanque; Cristian Bogdan. Cham : Springer, 2019. p. 251-269 (Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics); Vol. 11262 LNCS).Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › Academic › peer-review
TY - GEN
T1 - Absolute indirect touch interaction
T2 - impact of haptic marks and animated visual feedback on usability and user experience
AU - Bernhaupt,Regina
AU - Drouet,Dimitri
AU - Pirker,Michael
PY - 2019/1/1
Y1 - 2019/1/1
N2 - Goal of this paper is to investigate usability and user experience (UX) of a touch-based control of user interfaces that the user can not directly interact with. An example is a user controlling the television screen via a touch interaction on the remote control, or the driver of a car using touch to control the input on the steering wheel for the middle-console screen. Based on a controlled within subject experiment investigating touch based interaction with and without a haptic mark we replicate findings on usability that it is significantly faster to complete a task with haptic marks on the touch area than without haptic marks. For user experience the dimensions of pragmatic quality and attractiveness were rated higher for touch input with a haptic landmark. The variation of user interface animations for target selection did not have a significant impact on user experience, showing that the tactile feedback is the most prominent factor to determine user experience. The contribution concludes with a discussion how replication of studies must become part of user-centered design and development processes to handle the threat of outdated research due to technology change.
AB - Goal of this paper is to investigate usability and user experience (UX) of a touch-based control of user interfaces that the user can not directly interact with. An example is a user controlling the television screen via a touch interaction on the remote control, or the driver of a car using touch to control the input on the steering wheel for the middle-console screen. Based on a controlled within subject experiment investigating touch based interaction with and without a haptic mark we replicate findings on usability that it is significantly faster to complete a task with haptic marks on the touch area than without haptic marks. For user experience the dimensions of pragmatic quality and attractiveness were rated higher for touch input with a haptic landmark. The variation of user interface animations for target selection did not have a significant impact on user experience, showing that the tactile feedback is the most prominent factor to determine user experience. The contribution concludes with a discussion how replication of studies must become part of user-centered design and development processes to handle the threat of outdated research due to technology change.
KW - Absolute touch input element
KW - Automotive
KW - Interactive TV
KW - Remote control
KW - Usability
KW - User experience
UR - http://www.scopus.com/inward/record.url?scp=85059962913&partnerID=8YFLogxK
U2 - 10.1007/978-3-030-05909-5_15
DO - 10.1007/978-3-030-05909-5_15
M3 - Conference contribution
SN - 978-3-030-05908-8
T3 - Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)
SP - 251
EP - 269
BT - Human-Centered Software Engineering - 7th IFIP WG 13.2 International Working Conference, HCSE 2018, Revised Selected Papers
PB - Springer
CY - Cham
ER -