About faults, errors, and other dangerous things

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    Abstract

    The traditional paradigm for learning and training of operators in complex systems is discussed and criticized. There is a strong influence (the doctrine of `mental logic') coming from research carried out in artificial intelligence (AI). The most well-known arguments against the AI-approach are presented and discussed in relation to expertise, intuition and implicit knowledge. The importance of faults and errors are discussed in the context of a new metaphor for cognitive structures to describe expertise, and how knowledge about unsuccessful behaviour influences the actual decisions
    Original languageEnglish
    Title of host publicationHuman interaction with complex systems : conceptual principles and design practice ; [results of the 1995 Second Symposium on Human Interaction with Complex Systems]
    EditorsC.A. Ntuen, E.H Park
    Place of PublicationDordrecht
    PublisherKluwer Academic Publishers
    Pages291-305
    ISBN (Print)0792397797
    Publication statusPublished - 1996

    Publication series

    NameThe Kluwer International Series in Engineering and Computer Science
    Volume372
    ISSN (Print)0893-3405

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