A problem-solving training program for groups of service engineers : a case study

P.A.M. Kleingeld, H.F.J.M. Tuijl, van

Research output: Chapter in Book/Report/Conference proceedingChapterAcademicpeer-review

Abstract

No abstract.
Original languageEnglish
Title of host publicationThe collaborative work systems fieldbook : stratagies, tools, and techniques
EditorsM.M. Beyerlein, C. McGee, G.D. Klein, J.E. Nemiro, L. Broedling
Place of PublicationSan Francisco
PublisherJossey-Bass/Pfeiffer
Pages449-464
Number of pages671
ISBN (Print)0-7879-6375-5
Publication statusPublished - 2003

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