A pragmatic procedure to support the user-centric evaluation of recommender systems

B.P. Knijnenburg, M.C. Willemsen, A. Kobsa

Research output: Chapter in Book/Report/Conference proceedingConference contributionAcademicpeer-review

36 Citations (Scopus)
193 Downloads (Pure)

Abstract

As recommender systems are increasingly deployed in the real world, they are not merely tested offline for precision and coverage, but also "online" with test users to ensure good user experience. The user evaluation of recommenders is however complex and resource-consuming. We introduce a pragmatic procedure to evaluate recommender systems for experience products with test users, within industry constraints on time and budget. Researchers and practitioners can employ our approach to gain a comprehensive understanding of the user experience with their systems.
Original languageEnglish
Title of host publicationRecSys '11 Proceedings of the fifth ACM International Conference on Recommender Systems, 23-27 October 2011, Chicago, Il., USA
EditorsB. Mobasher, R. Burke
Place of PublicationNew York
PublisherAssociation for Computing Machinery, Inc
Pages321-324
ISBN (Print)978-1-4503-0689-6
DOIs
Publication statusPublished - 2011

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