A method to enable ability-based human resource allocation in business process management systems

Research output: Chapter in Book/Report/Conference proceedingConference contributionAcademicpeer-review

Abstract

Business process management systems are used to orchestrate the activities in an organization. These information systems allocate resources to perform activities based on information that describes those resources and activities. It is widely recognized that resource allocation can be enhanced by considering resource characteristics during selection. However, little guidance is available that shows how such characteristics should be specified. Human ability is one such characteristic, with the advantage that it is well-defined in the Fleishman Taxonomy of Human Abilities. This paper presents a method that leverages the Fleishman taxonomy to specify activities and human resources. Those specifications are then used to allocate resources to activities during process run-time. We show how ability-based resource allocation can be implemented in a business process management system and evaluate the method in a real-world scenario.

LanguageEnglish
Title of host publicationThe Practice of Enterprise Modeling - 11th IFIP WG 8.1. Working Conference, PoEM 2018, Proceedings
EditorsDimitris Karagiannis, Robert Andrei Buchmann, Marite Kirikova
Place of PublicationCham
PublisherSpringer
Pages37-52
Number of pages16
ISBN (Electronic)978-3-030-02302-7
ISBN (Print)978-3-030-02301-0
DOIs
StatePublished - 1 Jan 2018
Event11th IFIP WG 8.1 Conference on the Practice of Enterprise Modeling, PoEM 2018 - Vienna, Austria
Duration: 31 Oct 20182 Nov 2018

Publication series

NameLecture Notes in Business Information Processing
Volume335
ISSN (Print)1865-1348

Conference

Conference11th IFIP WG 8.1 Conference on the Practice of Enterprise Modeling, PoEM 2018
CountryAustria
CityVienna
Period31/10/182/11/18

Fingerprint

Business Process Management
Human Resources
Taxonomies
Resource Allocation
Resource allocation
Personnel
Resources
Industry
Taxonomy
Information systems
Specifications
Leverage
Guidance
Well-defined
Information Systems
Human resources
Business process management
Management system
Specification
Scenarios

Keywords

  • Human abilities
  • Process management system
  • Resource allocation

Cite this

Erasmus, J., Vanderfeesten, I., Traganos, K., Jie-A-Looi, X., Kleingeld, A., & Grefen, P. (2018). A method to enable ability-based human resource allocation in business process management systems. In D. Karagiannis, R. A. Buchmann, & M. Kirikova (Eds.), The Practice of Enterprise Modeling - 11th IFIP WG 8.1. Working Conference, PoEM 2018, Proceedings (pp. 37-52). (Lecture Notes in Business Information Processing; Vol. 335). Cham: Springer. DOI: 10.1007/978-3-030-02302-7_3
Erasmus, Jonnro ; Vanderfeesten, Irene ; Traganos, Konstantinos ; Jie-A-Looi, Xavier ; Kleingeld, Ad ; Grefen, Paul. / A method to enable ability-based human resource allocation in business process management systems. The Practice of Enterprise Modeling - 11th IFIP WG 8.1. Working Conference, PoEM 2018, Proceedings. editor / Dimitris Karagiannis ; Robert Andrei Buchmann ; Marite Kirikova. Cham : Springer, 2018. pp. 37-52 (Lecture Notes in Business Information Processing).
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Erasmus, J, Vanderfeesten, I, Traganos, K, Jie-A-Looi, X, Kleingeld, A & Grefen, P 2018, A method to enable ability-based human resource allocation in business process management systems. in D Karagiannis, RA Buchmann & M Kirikova (eds), The Practice of Enterprise Modeling - 11th IFIP WG 8.1. Working Conference, PoEM 2018, Proceedings. Lecture Notes in Business Information Processing, vol. 335, Springer, Cham, pp. 37-52, 11th IFIP WG 8.1 Conference on the Practice of Enterprise Modeling, PoEM 2018, Vienna, Austria, 31/10/18. DOI: 10.1007/978-3-030-02302-7_3

A method to enable ability-based human resource allocation in business process management systems. / Erasmus, Jonnro; Vanderfeesten, Irene; Traganos, Konstantinos; Jie-A-Looi, Xavier; Kleingeld, Ad; Grefen, Paul.

The Practice of Enterprise Modeling - 11th IFIP WG 8.1. Working Conference, PoEM 2018, Proceedings. ed. / Dimitris Karagiannis; Robert Andrei Buchmann; Marite Kirikova. Cham : Springer, 2018. p. 37-52 (Lecture Notes in Business Information Processing; Vol. 335).

Research output: Chapter in Book/Report/Conference proceedingConference contributionAcademicpeer-review

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Erasmus J, Vanderfeesten I, Traganos K, Jie-A-Looi X, Kleingeld A, Grefen P. A method to enable ability-based human resource allocation in business process management systems. In Karagiannis D, Buchmann RA, Kirikova M, editors, The Practice of Enterprise Modeling - 11th IFIP WG 8.1. Working Conference, PoEM 2018, Proceedings. Cham: Springer. 2018. p. 37-52. (Lecture Notes in Business Information Processing). Available from, DOI: 10.1007/978-3-030-02302-7_3