Using recent empirical studies, we formulate a general framework of the hierarchical
control processes needed for managing a new product development
(NPD) project with a high technological uncertainty, under tight time constraints.
Considering the project delivery time and resources as given, the
project and its control are organized to solve the uncertainty in the new product
specications through repeated internal adjustments and interactions with customers.
Our framework integrates the uncertainty regarding both the market requirements
and technological uncertainties. They lead to the addition/deletion
of design tasks, and to a stochastic solving time of the design tasks.
The paper contributes to the area of NPD work organization models, and
to the development of management-related NPD project control concepts, both
areas presenting research opportunities according to Brown, Eisenhardt (1995).
|Place of Publication
|Technische Universiteit Eindhoven
|Number of pages
|Published - 2002
|BETA publicatie : working papers