A general approach to ethnographic analysis for systems design

Rahat Iqbal; R. Gatward; A. James

doi:10.1145/1085313.1085324

A general approach to ethnographic analysis for systems design

Rahat Iqbal, R. Gatward, A. James

User Centered Engineering

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › Academic › peer-review

13 Citations (Scopus)

Abstract

An important aspect of designing for ubiquitous collaborating systems is addressing the needs of the culture in which the system is to be applied. The value of ethnographic analysis in this respect is gaining increasing acceptance. Such analysis provides a 'rich' and 'concrete' portrayal of the situation and thus helps systematic design of any system where collaboration and communication between actors is paramount. A discussion of these issues has recently been presented in [1]. This paper takes these issues further by considering 'EthnoModel' as an approach to generalisation of the method to any system demonstrating these features.

Original language	English
Title of host publication	SIGDOC 2005 : documenting and designing for pervasive information; proceedings of the 23rd Annual International Conference on Design of Communication, September 21-23, 2005, Coventry, United Kingdom
Editors	S. Tilley, R. Newman
Place of Publication	New York
Publisher	Association for Computing Machinery, Inc
Pages	34-40
ISBN (Print)	1-59593-175-9
DOIs	https://doi.org/10.1145/1085313.1085324
Publication status	Published - 2005
Event	conference; SIGDOC 2005 : documenting and designing for pervasive information : Annual International Conference on Design of Communication - Duration: 1 Jan 2005 → …

Conference

Conference	conference; SIGDOC 2005 : documenting and designing for pervasive information : Annual International Conference on Design of Communication
Period	1/01/05 → …
Other	SIGDOC 2005 : documenting and designing for pervasive information : Annual International Conference on Design of Communication

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10.1145/1085313.1085324

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Iqbal, R., Gatward, R., & James, A. (2005). A general approach to ethnographic analysis for systems design. In S. Tilley, & R. Newman (Eds.), SIGDOC 2005 : documenting and designing for pervasive information; proceedings of the 23rd Annual International Conference on Design of Communication, September 21-23, 2005, Coventry, United Kingdom (pp. 34-40). Association for Computing Machinery, Inc. https://doi.org/10.1145/1085313.1085324

Iqbal, Rahat ; Gatward, R. ; James, A. / A general approach to ethnographic analysis for systems design. SIGDOC 2005 : documenting and designing for pervasive information; proceedings of the 23rd Annual International Conference on Design of Communication, September 21-23, 2005, Coventry, United Kingdom. editor / S. Tilley ; R. Newman. New York : Association for Computing Machinery, Inc, 2005. pp. 34-40

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abstract = "An important aspect of designing for ubiquitous collaborating systems is addressing the needs of the culture in which the system is to be applied. The value of ethnographic analysis in this respect is gaining increasing acceptance. Such analysis provides a 'rich' and 'concrete' portrayal of the situation and thus helps systematic design of any system where collaboration and communication between actors is paramount. A discussion of these issues has recently been presented in [1]. This paper takes these issues further by considering 'EthnoModel' as an approach to generalisation of the method to any system demonstrating these features.",

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Iqbal, R, Gatward, R & James, A 2005, A general approach to ethnographic analysis for systems design. in S Tilley & R Newman (eds), SIGDOC 2005 : documenting and designing for pervasive information; proceedings of the 23rd Annual International Conference on Design of Communication, September 21-23, 2005, Coventry, United Kingdom. Association for Computing Machinery, Inc, New York, pp. 34-40, conference; SIGDOC 2005 : documenting and designing for pervasive information : Annual International Conference on Design of Communication, 1/01/05. https://doi.org/10.1145/1085313.1085324

A general approach to ethnographic analysis for systems design. / Iqbal, Rahat; Gatward, R.; James, A.

SIGDOC 2005 : documenting and designing for pervasive information; proceedings of the 23rd Annual International Conference on Design of Communication, September 21-23, 2005, Coventry, United Kingdom. ed. / S. Tilley; R. Newman. New York : Association for Computing Machinery, Inc, 2005. p. 34-40.

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › Academic › peer-review

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Iqbal R, Gatward R, James A. A general approach to ethnographic analysis for systems design. In Tilley S, Newman R, editors, SIGDOC 2005 : documenting and designing for pervasive information; proceedings of the 23rd Annual International Conference on Design of Communication, September 21-23, 2005, Coventry, United Kingdom. New York: Association for Computing Machinery, Inc. 2005. p. 34-40 https://doi.org/10.1145/1085313.1085324