A general approach to ethnographic analysis for systems design

Rahat Iqbal, R. Gatward, A. James

Research output: Chapter in Book/Report/Conference proceedingConference contributionAcademicpeer-review

13 Citations (Scopus)

Abstract

An important aspect of designing for ubiquitous collaborating systems is addressing the needs of the culture in which the system is to be applied. The value of ethnographic analysis in this respect is gaining increasing acceptance. Such analysis provides a 'rich' and 'concrete' portrayal of the situation and thus helps systematic design of any system where collaboration and communication between actors is paramount. A discussion of these issues has recently been presented in [1]. This paper takes these issues further by considering 'EthnoModel' as an approach to generalisation of the method to any system demonstrating these features.
Original languageEnglish
Title of host publicationSIGDOC 2005 : documenting and designing for pervasive information; proceedings of the 23rd Annual International Conference on Design of Communication, September 21-23, 2005, Coventry, United Kingdom
EditorsS. Tilley, R. Newman
Place of PublicationNew York
PublisherAssociation for Computing Machinery, Inc
Pages34-40
ISBN (Print)1-59593-175-9
DOIs
Publication statusPublished - 2005
Eventconference; SIGDOC 2005 : documenting and designing for pervasive information : Annual International Conference on Design of Communication -
Duration: 1 Jan 2005 → …

Conference

Conferenceconference; SIGDOC 2005 : documenting and designing for pervasive information : Annual International Conference on Design of Communication
Period1/01/05 → …
OtherSIGDOC 2005 : documenting and designing for pervasive information : Annual International Conference on Design of Communication

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    Iqbal, R., Gatward, R., & James, A. (2005). A general approach to ethnographic analysis for systems design. In S. Tilley, & R. Newman (Eds.), SIGDOC 2005 : documenting and designing for pervasive information; proceedings of the 23rd Annual International Conference on Design of Communication, September 21-23, 2005, Coventry, United Kingdom (pp. 34-40). Association for Computing Machinery, Inc. https://doi.org/10.1145/1085313.1085324