A framework for the application of statistical process control

R.J.M.M. Does, W.A.J. Schippers, A. Trip

    Research output: Contribution to journalArticleAcademicpeer-review


    States that, in literature, hardly any practical methods, including both methodological and organizational aspects of implementing statistical process control (SPC), are described. Presents a method including both aspects. The methodological part consists of a ten-step method used by multi-disciplinary teams. The organizational part includes four phases and an organization structure to implement SPC. The method was applied successfully in various organizations. Discusses the experiences and underlying goals of the framework to enhance its applicability in various situations. Finally, attention is given to the use of SPC to set the stage for total quality management.
    Original languageEnglish
    Pages (from-to)181-198
    JournalInternational Journal of Quality Science
    Issue number4
    Publication statusPublished - 1997


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