This chapter discusses the design of awareness systems, whose main function is a social one, namely, to support social communication, mediated social interactions and eventually relationships of the individuals they connect. We focus especially on connecting friends and family rather than on systems used in the context of collaborative work. Readers interested in this latter kind of applications are referred to the design frameworks by Ginelle and Gutwin (2005) and Gutwin and Greenberg (2002). Below, we outline the relevant design space and the corresponding challenges for the design of awareness systems. The challenges pertain to social aspects of interaction design rather than the technological challenges relating to such systems. As such, they are inspired by Jonathan Grudin’s exposition of design challenges for the domain of groupware applications (Grudin, 1994).
|Title of host publication||Awareness Systems : Advances in Theory, Methodology and Design|
|Editors||P. Markopoulos, B. De Ruyter, W. MacKay|
|Place of Publication||Dordrecht|
|Publication status||Published - 2009|
|Name||Human-Computer Interaction Series|