This paper deals with scheduling complex tasks with an inhomogeneous set of resources.
The problem is to assign technicians to tasks with multi-level skill requirements. Here the
requirements are merely the presence of a set of technicians that possess the necessary capabilities.
An additional complication is that a set of combined technicians stays together for
the duration of a work day. This typically applies to scheduling of maintenance and installation
operations. We build schedules by repeated application of a
exible matching model
that selects tasks to be processed and forms groups of technicians assigned to combinations
of tasks. The underlying mixed integer programming (MIP) model is capable of revising
technician-task allocations and performs very well, especially in the case of rare skills.
|Name||BETA publicatie : working papers|