A classification of differences between similar business processes

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Abstract

To unify similar business processes, such as processes of similar business units or similar organizations, the similarities and differences between these business processes must be detected and the differences must be resolved. This paper presents a classification that describes frequently occurring differences between business processes. This classification is helpful in the difference detection step. We discovered the differences in practice by comparing processes that we obtained from different business units in two organizations. The classification helps when merging processes in case of a merger between organizations. It also helps when merging processes to construct a standardized process and when verifying whether a party adheres to that standardized process.
Original languageEnglish
Title of host publicationProceedings of the 11th IEEE International Enterprise Distributed Object Computing Conference (EDOC 2007) 15-16 October 2007, Maryland, Annapolis USA
Place of PublicationPiscataway NJ
PublisherIEEE Computer Society
Pages37-47
ISBN (Print)0-7695-2891-0
DOIs
Publication statusPublished - 2007
Event11th IEEE International Enterprise Distributed Object Computing Conference (EDOC 2007) - Annapolis, United States
Duration: 15 Oct 200719 Oct 2007
Conference number: 11

Conference

Conference11th IEEE International Enterprise Distributed Object Computing Conference (EDOC 2007)
Abbreviated titleEDOC 2007
Country/TerritoryUnited States
CityAnnapolis
Period15/10/0719/10/07

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