PONG digital behavioural twin: a participatory instrument to predict and increase the social acceptance of natural gas phase-out

A digital participatory instrument (the “behavioural twin”) was developed to provide municipalities with a novel hands-on tool that enables participation of citizens in the decision-making processes around the heat transition. The goal is to accelerate the heat transition in a tailored and equitable way, ensuring that different groups of residents receive the motivation and support that works best for them.

Our PONG digital behavioural twin, based on participatory games with the residents, enables a quantitative assessment of how people value the different
elements, and what compromises they are willing to make during heat transition. These insights help local authorities design more tailored and effective policies
to engage and motivate residents in the heat transition.