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Top cited paper in 2021-2022 in the journal Psychology & Marketing

Prize: OtherCareer, activity or publication related prizes (lifetime, best paper, poster etc.)Scientific

Description

The paper "Examining the effects of robots' physical appearance, warmth, and competence in frontline services: The Humanness-Value-Loyalty model" by Daniel Belanche, Luis Casaló, Jeroen Schepers and Carlos Flavian has been recognized as a top cited paper in 2021-2022 in the journal Psychology & Marketing.
Degree of recognitionInternational

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