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Personal profile

Quote

“I try to improve after sales services for high-tech equipment, with a focus on using new technologies such as 3D printing and IOT.”

Research profile

Rob Basten is an Associate Professor at the Eindhoven University of Technology (TU/e) where he is primarily occupied with after sales services for high-tech equipment: maintenance policies and maintenance optimization, spare parts inventory control, and design of after sales service supply chains. He is especially interested in using new technologies to improve after sales services. For example, 3D printing of spare parts on location and using improved sensoring and communication technology to perform ‘just in time’ maintenance. He is further active in behavioral operations management, trying to understand how people can use decision support systems in such a way that they actually improve decisions and add value. Many research projects are interdisciplinary in order to carry out high quality research and solve problems in practice. For the latter reason, research is typically performed in cooperation with high-tech industry: companies such as ASML, Océ, Vanderlande and Marel Stork. Experience with industry is also used in teaching, for example in the course Maintenance & Service Logistics.

Academic background

Rob Basten received his Masters in Industrial Engineering and Management (2004) and Computer Science (2005) from the University of Twente (UT), from which he also received his PhD in Operations Management in 2010. After graduating, Rob became a postdoc at TU/e and soon a part-time consultant at Gordian Logistic Experts, before returning to the UT full-time in 2011. Rob began working at TU/e in 2014, initially as an assistant professor.

Rob has been a visiting scholar at the University of Texas at Austin (2008) and the Rensselaer Polytechnic Institute (2014). He has acted as a reviewer for journals such as Management Science, Operations Research, Manufacturing & Service Operations Management, Reliability Engineering & System Safety, Naval Research Logistics and the European Journal of Operational Research. He was also organizer of the first two editions of the Maintenance Research Day.

Affiliated with

Partners in (semi-)industry

  • ASML
  • Océ
  • Vanderlande 
  • Marel Stork

Fingerprint Dive into the research topics where Rob J.I. Basten is active. These topic labels come from the works of this person. Together they form a unique fingerprint.

  • 3 Similar Profiles
Repair Engineering & Materials Science
Inventory control Engineering & Materials Science
Costs Engineering & Materials Science
Spare Parts Mathematics
Fault tree analysis Engineering & Materials Science
Inventory Management Mathematics
Maintenance Policy Mathematics
Availability Engineering & Materials Science

Network Recent external collaboration on country level. Dive into details by clicking on the dots.

Research Output 2008 2020

4 Citations (Scopus)
8 Downloads (Pure)

Repairable stocking and expediting in a fluctuating demand environment: optimal policy and heuristics

Arts, J. J., Basten, R. J. I. & van Houtum, G. J. J. A. N., 1 Nov 2016, In : Operations Research. 64, 6, p. 1285–1301

Research output: Contribution to journalArticleAcademicpeer-review

Costs
Managers
Repair
Heuristics
Optimal policy
71 Citations (Scopus)
8 Downloads (Pure)

System-oriented inventory models for spare parts

Basten, R. J. I. & Houtum, van, G. J. J. A. N., 2014, In : Surveys in Operations Research and Management Science. 19, 1, p. 34-55 21 p.

Research output: Contribution to journalArticleAcademicpeer-review

Inventory control
Repair
Inventory model
Spare parts
Availability
13 Citations (Scopus)
48 Downloads (Pure)
Open Access
File
3D printers
Life Cycle Cost
Cost Analysis
Manufacturing
Costs
8 Citations (Scopus)
26 Downloads (Pure)

Condition based spare parts supply

Lin, X., Basten, R. J. I., Kranenburg, A. A. & van Houtum, G. J. J. A. N., 1 Dec 2017, In : Reliability Engineering and System Safety. 168, p. 240-248

Research output: Contribution to journalArticleAcademicpeer-review

Open Access
File
Markov processes
Degradation
76 Downloads (Pure)

Fleet readiness: stocking spare parts and high-tech assets

Basten, R. J. I. & Arts, J. J., 2017, In : IISE Transactions. 49, 4, p. 429-441 13 p.

Research output: Contribution to journalArticleAcademicpeer-review

Open Access
File
Availability
Costs
Inventory control
Experiments

Activities 2016 2019

  • 3 Workshop, seminar, course or exhibition
  • 1 Plenary talk

Behavioral Operations Conference 2019

Rob J.I. Basten (Organiser)
7 Jul 201910 Jul 2019

Activity: Participating in or organising an event typesWorkshop, seminar, course or exhibitionScientific

Data Science is the key to Proactive Maintenance

Rob J.I. Basten (Speaker)
27 Nov 2018

Activity: Talk or presentation typesPlenary talkProfessional

Maintenance Research Day 2017

Rob J.I. Basten (Organiser)
3 Feb 2017

Activity: Participating in or organising an event typesWorkshop, seminar, course or exhibitionScientific

Maintenance Research Day 2016, February 4, 2016, Utrecht, The Netherlands

Rob J.I. Basten (Organiser)
4 Feb 2016

Activity: Participating in or organising an event typesWorkshop, seminar, course or exhibitionScientific

Courses

Press / Media

Interview BNR nieuwsradio

Bram Westerweel, Rob Basten & Geert-Jan van Houtum

17/05/19

1 item of Media coverage

Press/Media: Public Engagement Activities

Maintenance Research Day 2017

R.J.I. Basten

6/02/17

1 item of Media coverage

Press/Media: Expert Comment

Proactive Service Logistics Next has been awarded a one milion euro grant

R.J.I. Basten

17/11/15

1 item of Media coverage

Press/Media: Expert Comment

Student theses

Additive manufacturing as a solution for supply obsolescence

Author: Jansman, A., 31 May 2017

Supervisor: Basten, R. (Supervisor 1), Westerweel, B. (Supervisor 2) & van Houtum, G. (Supervisor 2)

Student thesis: Master

File

Additive manufacturing in spare parts supply chains: a comparison between in-house production, outsourcing and dual sourcing

Author: Pijnappels, K., 30 Apr 2019

Supervisor: Basten, R. (Supervisor 1), van Donselaar, K. (Supervisor 2) & Fecarotti, C. (Supervisor 2)

Student thesis: Master

File

An investigation on condition based maintenance at an additive manufacturing system

Author: Hendriks, J., 31 Oct 2019

Supervisor: Basten, R. (Supervisor 1) & Akcay, A. (Supervisor 2)

Student thesis: Master

File

A quantitative comparison of obsolescence strategies for electrotechnical systems in the maritime sector

Author: Hellegers, L., 26 Jun 2017

Supervisor: Eruguz - Çolak, A. (Supervisor 1), Basten, R. (Supervisor 2) & Flapper, S. (Supervisor 2)

Student thesis: Master

File

A single-item, two-echelon inventory model with order fill rate constraints, batching and compound Poisson demand

Author: Geelen, M., 31 Jul 2019

Supervisor: Flapper, S. D. (Supervisor 1) & Basten, R. (Supervisor 2)

Student thesis: Master

File