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Personal profile

Quote

“I try to improve after sales services for high-tech equipment, with a focus on using new technologies such as 3D printing and IOT.”

Research profile

Rob Basten is an Associate Professor at the Eindhoven University of Technology (TU/e) where he is primarily occupied with after sales services for high-tech equipment: maintenance policies and maintenance optimization, spare parts inventory control, and design of after sales service supply chains. He is especially interested in using new technologies to improve after sales services. For example, 3D printing of spare parts on location and using improved sensoring and communication technology to perform ‘just in time’ maintenance. He is further active in behavioral operations management, trying to understand how people can use decision support systems in such a way that they actually improve decisions and add value. Many research projects are interdisciplinary in order to carry out high quality research and solve problems in practice. For the latter reason, research is typically performed in cooperation with high-tech industry: companies such as ASML, Océ, Vanderlande and Marel Stork. Experience with industry is also used in teaching, for example in the course Maintenance & Service Logistics.

Academic background

Rob Basten received his Masters in Industrial Engineering and Management (2004) and Computer Science (2005) from the University of Twente (UT), from which he also received his PhD in Operations Management in 2010. After graduating, Rob became a postdoc at TU/e and soon a part-time consultant at Gordian Logistic Experts, before returning to the UT full-time in 2011. Rob began working at TU/e in 2014, initially as an assistant professor.

Rob has been a visiting scholar at the University of Texas at Austin (2008) and the Rensselaer Polytechnic Institute (2014). He has acted as a reviewer for journals such as Management Science, Operations Research, Manufacturing & Service Operations Management, Reliability Engineering & System Safety, Naval Research Logistics and the European Journal of Operational Research. He was also organizer of the first two editions of the Maintenance Research Day.

Affiliated with

Partners in (semi-)industry

  • ASML
  • Océ
  • Vanderlande 
  • Marel Stork

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Research Output

Repairable stocking and expediting in a fluctuating demand environment: optimal policy and heuristics

Arts, J. J., Basten, R. J. I. & van Houtum, G. J. J. A. N., 1 Nov 2016, In : Operations Research. 64, 6, p. 1285–1301

Research output: Contribution to journalArticleAcademicpeer-review

  • 5 Citations (Scopus)
    8 Downloads (Pure)

    System-oriented inventory models for spare parts

    Basten, R. J. I. & Houtum, van, G. J. J. A. N., 2014, In : Surveys in Operations Research and Management Science. 19, 1, p. 34-55 21 p.

    Research output: Contribution to journalArticleAcademicpeer-review

  • 84 Citations (Scopus)
    8 Downloads (Pure)

    Traditional or additive manufacturing? : assessing component design options through lifecycle cost analysis

    Westerweel, B., Basten, R. J. I. & van Houtum, G-J., 16 Oct 2018, In : European Journal of Operational Research. 270, 2, p. 570-585 16 p.

    Research output: Contribution to journalArticleAcademicpeer-review

    Open Access
    File
  • 16 Citations (Scopus)
    100 Downloads (Pure)

    Condition based spare parts supply

    Lin, X., Basten, R. J. I., Kranenburg, A. A. & van Houtum, G. J. J. A. N., 1 Dec 2017, In : Reliability Engineering and System Safety. 168, p. 240-248 9 p.

    Research output: Contribution to journalArticleAcademicpeer-review

    Open Access
    File
  • 10 Citations (Scopus)
    52 Downloads (Pure)

    Fleet readiness: stocking spare parts and high-tech assets

    Basten, R. J. I. & Arts, J. J., 2017, In : IISE Transactions. 49, 4, p. 429-441 13 p.

    Research output: Contribution to journalArticleAcademicpeer-review

    Open Access
    File
  • 87 Downloads (Pure)

    Activities

    • 3 Workshop, seminar, course or exhibition
    • 1 Plenary talk

    Behavioral Operations Conference 2019

    Rob J.I. Basten (Organiser)
    7 Jul 201910 Jul 2019

    Activity: Participating in or organising an event typesWorkshop, seminar, course or exhibitionScientific

    Data Science is the key to Proactive Maintenance

    Rob J.I. Basten (Speaker)
    27 Nov 2018

    Activity: Talk or presentation typesPlenary talkProfessional

    Maintenance Research Day 2017

    Rob J.I. Basten (Organiser)
    3 Feb 2017

    Activity: Participating in or organising an event typesWorkshop, seminar, course or exhibitionScientific

    Maintenance Research Day 2016, February 4, 2016, Utrecht, The Netherlands

    Rob J.I. Basten (Organiser)
    4 Feb 2016

    Activity: Participating in or organising an event typesWorkshop, seminar, course or exhibitionScientific

    Courses

    Press / Media

    Interview BNR nieuwsradio

    Bram Westerweel, Rob Basten & Geert-Jan van Houtum

    17/05/19

    1 item of Media coverage

    Press/Media: Public Engagement Activities

    Maintenance Research Day 2017

    R.J.I. Basten

    6/02/17

    1 item of Media coverage

    Press/Media: Expert Comment

    Proactive Service Logistics Next has been awarded a one milion euro grant

    R.J.I. Basten

    17/11/15

    1 item of Media coverage

    Press/Media: Expert Comment

    Student theses

    Additive manufacturing as a solution for supply obsolescence

    Author: Jansman, A., 31 May 2017

    Supervisor: Basten, R. (Supervisor 1), Westerweel, B. (Supervisor 2) & van Houtum, G. (Supervisor 2)

    Student thesis: Master

    File

    Additive manufacturing in spare parts supply chains: a comparison between in-house production, outsourcing and dual sourcing

    Author: Pijnappels, K., 30 Apr 2019

    Supervisor: Basten, R. (Supervisor 1), van Donselaar, K. (Supervisor 2) & Fecarotti, C. (Supervisor 2)

    Student thesis: Master

    File

    Analyzing the decision-making process of maintenance technicians interacting with decision support systems

    Author: Jansen, J., 28 Feb 2020

    Supervisor: Basten, R. J. (Supervisor 1) & Tan, L. (Supervisor 2)

    Student thesis: Master

    File

    An investigation on condition based maintenance at an additive manufacturing system

    Author: Hendriks, J., 31 Oct 2019

    Supervisor: Basten, R. (Supervisor 1) & Akcay, A. (Supervisor 2)

    Student thesis: Master

    File

    A quantitative comparison of obsolescence strategies for electrotechnical systems in the maritime sector

    Author: Hellegers, L., 26 Jun 2017

    Supervisor: Eruguz - Çolak, A. (Supervisor 1), Basten, R. (Supervisor 2) & Flapper, S. (Supervisor 2)

    Student thesis: Master

    File