Projects per year
Personal profile
Quote
“I try to improve after sales services for high-tech equipment, with a focus on using new technologies such as 3D printing and IOT.”
Research profile
Rob Basten is an Associate Professor at the Eindhoven University of Technology (TU/e) where he is primarily occupied with after sales services for high-tech equipment: maintenance policies and maintenance optimization, spare parts inventory control, and design of after sales service supply chains. He is especially interested in using new technologies to improve after sales services. For example, 3D printing of spare parts on location and using improved sensoring and communication technology to perform ‘just in time’ maintenance. He is further active in behavioral operations management, trying to understand how people can use decision support systems in such a way that they actually improve decisions and add value. Many research projects are interdisciplinary in order to carry out high quality research and solve problems in practice. For the latter reason, research is typically performed in cooperation with high-tech industry, companies such as ASML, Canon Production Printing, Vanderlande and Marel Poultry, or the Ministry of Defence. That experience is also used in teaching, for example in the course Maintenance & Service Logistics.
Academic background
Rob Basten received his Masters in Industrial Engineering and Management (2004) and Computer Science (2005) from the University of Twente (UT), from which he also received his PhD in Operations Management in 2010. After graduating, Rob became a postdoc at TU/e and soon a part-time consultant at Gordian Logistic Experts, before returning to the UT full-time in 2011. Rob began working at TU/e in 2014, initially as an assistant professor.
Rob has been a visiting scholar at the University of Texas at Austin (2008) and the Rensselaer Polytechnic Institute (2014). He has acted as a reviewer for journals such as Management Science, Operations Research, Manufacturing & Service Operations Management, Reliability Engineering & System Safety, Naval Research Logistics and the European Journal of Operational Research. He was also organizer of the first two editions of the Maintenance Research Day.
Expertise related to UN Sustainable Development Goals
In 2015, UN member states agreed to 17 global Sustainable Development Goals (SDGs) to end poverty, protect the planet and ensure prosperity for all. This person’s work contributes towards the following SDG(s):
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Network
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PrimaVera (Predictive maintenance for Very effective asset management - OPAC part)
Basten, R. J. I., Basten, R. J. I., Eggertsson, R. & Kang, Z.
1/02/20 → 31/10/25
Project: Research direct
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Future Logistics Een proeftuin voor high-tech service logistiek
Basten, R. J. I., Basten, R. J. I., de Kok, A. G. & Manafzadeh Dizbin, N.
1/07/19 → 30/06/22
Project: Research direct
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Increasing the Usability, adoption & acceptance of advanced planning and scheduling systems
Basten, R. J. I. & Basten, R. J. I.
15/02/17 → 14/02/19
Project: Research direct
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Pro-active service logistics for capital goods the next steps (ProSeLoNext)
Basten, R. J. I. & Eruguz-Çolak, A. S.
1/12/15 → 30/06/20
Project: Research direct
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Sustainability Impact of New Technology on After saes Service supply chains (SINTAS)
Westerweel, B. & Basten, R. J. I.
1/02/15 → 30/11/19
Project: Research direct
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Printing Spare Parts at Remote Locations: Fulfilling the Promise of Additive Manufacturing
Westerweel, B., Basten, R., den Boer, J. & van Houtum, G. J., Jun 2021, In: Production and Operations Management. 30, 6, p. 1615-1632 18 p.Research output: Contribution to journal › Article › Academic › peer-review
Open AccessFile5 Citations (Scopus)30 Downloads (Pure) -
System-oriented inventory models for spare parts
Basten, R. J. I. & Houtum, van, G. J. J. A. N., 2014, In: Surveys in Operations Research and Management Science. 19, 1, p. 34-55 21 p.Research output: Contribution to journal › Article › Academic › peer-review
109 Citations (Scopus)9 Downloads (Pure) -
Repairable stocking and expediting in a fluctuating demand environment: optimal policy and heuristics
Arts, J. J., Basten, R. J. I. & van Houtum, G. J. J. A. N., 1 Nov 2016, In: Operations Research. 64, 6, p. 1285–1301Research output: Contribution to journal › Article › Academic › peer-review
Open AccessFile11 Citations (Scopus)12 Downloads (Pure) -
Traditional or additive manufacturing? : assessing component design options through lifecycle cost analysis
Westerweel, B., Basten, R. J. I. & van Houtum, G-J., 16 Oct 2018, In: European Journal of Operational Research. 270, 2, p. 570-585 16 p.Research output: Contribution to journal › Article › Academic › peer-review
Open AccessFile47 Citations (Scopus)271 Downloads (Pure) -
Design of multi-component periodic maintenance programs with single-component models
Arts, J. & Basten, R., 3 Jul 2018, In: IISE Transactions. 50, 7, p. 606-615 10 p.Research output: Contribution to journal › Article › Academic › peer-review
Open AccessFile22 Citations (Scopus)147 Downloads (Pure)
Prizes
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2021 INFORMS Wagner prize finalist
Lamghari-Idrissi, Douniel (Recipient), Basten, Rob J.I. (Recipient) & van Houtum, Geert-Jan J.A.N. (Recipient), 2021
Prize: Other › Discipline related › Scientific
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IE&IS Valorization Prize 2021
Lamghari-Idrissi, Douniel (Recipient), Basten, Rob J.I. (Recipient) & van Houtum, Geert-Jan J.A.N. (Recipient), 16 Dec 2021
Prize: Other › Discipline related › Scientific
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Behavioral Operations Conference 2019
Rob J.I. Basten (Organiser)
7 Jul 2019 → 10 Jul 2019Activity: Participating in or organising an event types › Workshop, seminar, course or exhibition › Scientific
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Data Science is the key to Proactive Maintenance
Rob J.I. Basten (Speaker)
27 Nov 2018Activity: Talk or presentation types › Plenary talk › Professional
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Maintenance Research Day 2017
Rob J.I. Basten (Organiser)
3 Feb 2017Activity: Participating in or organising an event types › Workshop, seminar, course or exhibition › Scientific
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Maintenance Research Day 2016, February 4, 2016, Utrecht, The Netherlands
Rob J.I. Basten (Organiser)
4 Feb 2016Activity: Participating in or organising an event types › Workshop, seminar, course or exhibition › Scientific
Courses
Press / Media
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Research Team Recognized With INFORMS Daniel H. Wagner Prize for Designing a Testing System to Screen Visitors for COVID-19 in Greece
Geert-Jan J.A.N. van Houtum & Rob J.I. Basten
27/10/21
1 item of Media coverage
Press/Media: Expert Comment
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Interview BNR nieuwsradio
Bram Westerweel, Rob Basten & Geert-Jan van Houtum
17/05/19
1 item of Media coverage
Press/Media: Public Engagement Activities
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Militairen moeten op missie 3D printer meenemen
Bram Westerweel, Rob Basten & Geert-Jan van Houtum
16/05/19
1 Media contribution
Press/Media: Expert Comment
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Melvin Drent receives the Dow Chemical Master’s Thesis Award
24/09/17
1 item of Media coverage
Press/Media: Expert Comment
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