• 1894 Citations
1992 …2020
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Personal profile


“To successfully use complex information technology to drive contemporary business, the interplay between the requirements of business and the possibilities of technologies needs to be understood in a well-structured way – information system architecture is the basis for this.”

Research profile

Paul Grefen is a Full Professor and Chair of Information System Architecture in the School of Industrial Engineering at Eindhoven University of Technology (TU/e). His current research is positioned at the interface of the application of advanced information technology and the support of flexible collaboration in business, both within and between organizations. It covers three main focal points: architectural design of business information systems, inter-organizational business process management and service-oriented business design and support.

Long-Running Research Activities are: 1) DIBPM (Dynamic Inter-organizational Business Process Management) is a long-running research activity into support for dynamically established inter-organizational business processes, for example in dynamic virtual enterprises. 2) BASE/X (Business Agility through Business Engineering in the Extended Enterprise) develops an approach for the engineering (structured design and implementation) of service-dominant business in a value-driven, networked, multi-stakeholder business environment.

Paul’s current Research Projects are: 1) DyNaMoS (Dynamic Network Approach to Mobility Solutions) explores the use of the BASE/X business engineering approach in the transport and traffic management domains. 2) HORSE (Integrated Robotics in Advanced Manufacturing Processes, European H2020 Framework) develops a framework and system for support of advanced, process-oriented manufacturing in an Industry 4.0 context. 3) C-MobiLE (Integrated Mobility Solutions in Urban Environments, European H2020 Framework) focuses on research, development and innovation towards the use of integrated mobility solutions in urban environments. 4) DATAS and ISOLA (both financed by NWO) research the advanced use of data processing in logistics scenarios.

Academic background

Paul Grefen received his PhD in 1992 from the University of Twente, where he held assistant and associate professor positions in the Computer Science Department. He was a visiting researcher at Stanford University in 1994. He chaired the TU/e Information Systems subdepartment from 2006 to 2014. Currently, he is the Research Director of the School of Industrial Engineering.

As a researcher and manager he has been involved in various European research projects (WIDE, CrossFlow, CrossWork, GET Service, HORSE, C-MobiLE) as well as various projects within the Netherlands. He is an associate editor of the International Journal of Cooperative Information Systems and a member of the editorial board of the International Journal of Production Management and Engineering. Paul is also an editor and author of books on the WIDE and CrossWork projects, and has authored books on workflow management, electronic business and service-dominant business engineering. He is a member of the Executive Board of the European Supply Chain Forum.

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  • 1 Similar Profiles
Industry Engineering & Materials Science
Information systems Engineering & Materials Science
Software architecture Engineering & Materials Science
Cloud computing Engineering & Materials Science
Supply chains Engineering & Materials Science
Process Model Mathematics
Interoperability Engineering & Materials Science

Network Recent external collaboration on country level. Dive into details by clicking on the dots.

Projects 2015 2020

Research Output 1992 2020

transport system
2 Downloads (Pure)
Knowledge management
146 Downloads (Pure)

BPMS-RA: a novel Reference Architecture for Business Process Management Systems

Pourmirza, S., Peters, S., Dijkman, R. & Grefen, P., Feb 2019, In : ACM Transactions on Internet Technology. 19, 1, 23 p., 13.

Research output: Contribution to journalArticleAcademicpeer-review

Open Access
Service oriented architecture (SOA)
Systems engineering
Data mining
Big data
1 Downloads (Pure)

Business-IT alignment improvement in co-creation value networks: design of a reference model-based support

Bagheri, S., Kusters, R. J., Trienekens, J. J. M. & Grefen, P. W. P. J., 2019, Business Information Systems Workshops - BIS 2018 International Workshops, Revised Papers. Abramowicz, W. & Paschke, A. (eds.). Springer Nature Switzerland AG, p. 143–155 13 p. (Lecture Notes in Business Information Processing; vol. 339).

Research output: Chapter in Book/Report/Conference proceedingConference contributionAcademicpeer-review

13 Downloads (Pure)

Business model innovation in the smart mobility domain

Türetken, O., Grefen, P., Gilsing, R., Adali, E. & Ozkan, B., 1 Sep 2019, Cooperative Intelligent Transport Systems: Towards High-Level Automated Driving. Lu, M. (ed.). London, p. 63-86 (IET Transportation Series; vol. 25).

Research output: Chapter in Book/Report/Conference proceedingChapterAcademicpeer-review

Open Access

Activities 2004 2019

  • 5 Keynote talk
  • 2 Editorial activity
  • 1 Membership of committee
  • 1 Invited talk

 Enterprise Computing in the Networked Business Era

Paul W.P.J. Grefen (Speaker)
9 Sep 2016

Activity: Talk or presentation typesKeynote talkScientific

 Resource Management in Service-Dominant Business Engineering

Paul W.P.J. Grefen (Speaker)
3 Nov 2014

Activity: Talk or presentation typesKeynote talkScientific

 Imagine Your Change. Change Your Imagination

Paul W.P.J. Grefen (Speaker)
23 Jan 2014

Activity: Talk or presentation typesKeynote talkProfessional

International Journal of Production Management and Engineering (Journal)

Paul Grefen (Editorial board member)
2013 → …

Activity: Publication peer-review and editorial work typesEditorial activityScientific



1/09/05 → …


Mini research project 1

1/09/14 → …


Mini research project 2

1/09/14 → …


Student theses

A multi-aspect reference architecture for a business process cloud platform

Author: Stoitsev, V., 31 Dec 2012

Supervisor: Grefen, P. (Supervisor 1), van Dongen, B. (Supervisor 2) & van der Starre, E. (External person) (External coach)

Student thesis: Master


Assessing the validity of the simulation of manufacturing processes in BPM tools

Author: Olde Hampsink, B., 30 Apr 2018

Supervisor: Dijkman, R. (Supervisor 1), Firat, M. (Supervisor 2) & Grefen, P. (Supervisor 2)

Student thesis: Master