• 2876
    Citations - based on content available in repository [source: Scopus]
1992 …2024

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Personal profile


“To successfully use complex information technology to drive contemporary business, the interplay between the requirements of business and the possibilities of technologies needs to be understood in a well-structured way – information system architecture is the basis for this.”

Research profile

Paul Grefen is a Full Professor and Chair of Information System Architecture in the School of Industrial Engineering at Eindhoven University of Technology (TU/e). His current research is positioned at the interface of the application of advanced information technology and the support of flexible collaboration in business, both within and between organizations. It covers three main focal points: architectural design of business information systems, inter-organizational business process management and service-oriented business design and support.

Academic background

Paul Grefen received his PhD in 1992 from the University of Twente on the topic of parallel database processing. At UT, he held assistant and associate professor positions in the Computer Science Department. He was a visiting researcher at Stanford University in 1994. He is a full professor at Eindhoven University of Technology since 2003 in the School of Industrial Engineering. He chaired the Information Systems subdepartment from 2006 to 2014. He was a visiting researcher at IBM Almaden Research Center in 2019.

As a researcher and manager he has been involved in various European research projects (WIDE, CrossFlow, CrossWork, GET Service, HORSE, C-MobILE, SHOP4CF) as well as various projects within the Netherlands. He is a member of the editorial boards of the International Journal of Cooperative Information Systems, the International Journal of Production Management and Engineering, the Software Quality Journal and Frontiers in AI. Paul is an editor and author of books on the WIDE, CrossWork, HORSE and C-MobILE projects, and has authored books on workflow management, electronic business and service-dominant business engineering. He is a member of the board of the European Supply Chain Forum.

Expertise related to UN Sustainable Development Goals

In 2015, UN member states agreed to 17 global Sustainable Development Goals (SDGs) to end poverty, protect the planet and ensure prosperity for all. This person’s work contributes towards the following SDG(s):

  • SDG 3 - Good Health and Well-being
  • SDG 7 - Affordable and Clean Energy
  • SDG 8 - Decent Work and Economic Growth
  • SDG 9 - Industry, Innovation, and Infrastructure
  • SDG 11 - Sustainable Cities and Communities


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