Personal profile
Research profile
Oktay Turetken is a Full Professor in Information Systems at Eindhoven University of Technology (TU/e) and the Chair of the Industrial Engineering Bachelor Program. He is also a member of The European Research Center for Information Systems (ERCIS), Münster, Germany. He has been a visiting researcher at the Queensland University of Technology. He is acting as an Associate Editor of the journal of BISE - Business & Information Systems Engineering.
Oktay’s research focuses on engineering business models for sustainable digital solutions, with an emphasis on collaborative business models that enable multi-stakeholder value co-creation. He develops methods, tools, and models to support the design, evaluation, performance management, and implementation of such models. His work further emphasizes traceable alignment between business models and operating models - processes, governance, and digital infrastructures/IT systems- to ensure their viability and resilience over time. The objective is to help organizations translate technological potential into sustained economic, environmental, and societal benefits.
Oktay also works on capability maturity models that help organizations assess and strengthen their maturity in advanced data analytics, business process management, and business model engineering.
Academic background
Since 2014, he has led and contributed to multiple EU and industry-funded projects, particularly in the mobility domain. He co-founded MobilitEU, a not-for-profit initiative dedicated to fostering open Mobility-as-a-Service (MaaS) platforms across Europe. Additionally, he serves as an Expert Member of the Foresight Group on Future Mobility for People and Goods within the European Automotive Research Partners Association (EARPA). He is also a member of the MaaS Alliance's Business Models and Governance Working Group, a public-private partnership that aims to build a strong foundation for the implementation and adoption of MaaS across Europe
He is a regular contributor to journals, such as Business & Information Systems Engineering, Business Process Management Journal, and Information and Software Technology.
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Supervision of (current) PhDs:
Oktay Türetken is the Promoter of:
- Ginger Korsten
- Yasmin Rettab
- Stella Lo Giudice
- Quan Huynh
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For mentor matching of MSc students, please check: https://sites.google.com/site/oturetken/teaching-and-supervision
Expertise related to UN Sustainable Development Goals
In 2015, UN member states agreed to 17 global Sustainable Development Goals (SDGs) to end poverty, protect the planet and ensure prosperity for all. This person’s work contributes towards the following SDG(s):
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SDG 3 Good Health and Well-being
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SDG 7 Affordable and Clean Energy
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SDG 8 Decent Work and Economic Growth
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SDG 9 Industry, Innovation, and Infrastructure
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SDG 11 Sustainable Cities and Communities
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SDG 12 Responsible Consumption and Production
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Collaborations and top research areas from the last five years
Projects
- 6 Finished
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LivingLAPT: LivingLAPT: FUTURE APT LIVING LAB FOR ANONOMOUS PUBLIC TRANSPORT
Türetken, O. (Project member), Türetken, O. (Project Manager), Athanasopoulou, A. (Project member), El Mustapha, H. (Project member) & Ozkan, B. (Project member)
1/01/22 → 31/12/22
Project: Research direct
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UMOS TASK A2101 - Pan-European Mobility Service Platform
Türetken, O. (Project Manager), Adali, O. E. (Project member), Gilsing, R. A. M. (Project member) & Ozkan, B. (Project member)
1/01/21 → 31/12/21
Project: Research direct
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MobilitEU (UMOS): MobilitEU (UMOS) - Pan-European Mobility Service Platform
Türetken, O. (Project Manager), Gilsing, R. A. M. (Project member), Ozkan, B. (Project member) & Adali, O. E. (Project member)
1/01/20 → 31/12/20
Project: Research direct
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873087-SHOP4CF Smart Human Oriented Platform for Connected Factories
Vanderfeesten, I. T. P. (Project Manager), Vanderfeesten, I. T. P. (Project member), Grefen, P. W. P. J. (Project member) & Türetken, O. (Project Manager)
1/01/20 → 31/12/23
Project: Research direct
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Innovation Pathway: Innovation Pathway
Türetken, O. (Project Manager), Athanasopoulou, A. (Project member), Valkenburg, A. C. (Project member) & den Ouden, E. (Project member)
1/01/19 → 31/12/21
Project: Research direct
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Navigating Business Model Redesign: The Compass Method for Identifying Changes to the Operating Model
Lara Machado, P. (Corresponding author), van de Ven, M., Aysolmaz, B., Turetken, O. & vom Brocke, J., Oct 2024, In: Business and Information Systems Engineering. 66, 5, p. 607-638 32 p.Research output: Contribution to journal › Article › Academic › peer-review
Open AccessFile6 Link opens in a new tab Citations (Scopus)160 Downloads (Pure) -
Methods that bridge business models and business processes: a synthesis of the literature
Lara Machado, P. (Corresponding author), van de Ven, M., Aysolmaz, B., Athanasopoulou, A., Ozkan, B. & Türetken, O., 7 Mar 2023, In: Business Process Management Journal. 29, 8, p. 48-74 26 p.Research output: Contribution to journal › Article › Academic › peer-review
Open AccessFile21 Link opens in a new tab Citations (Scopus)468 Downloads (Pure) -
Key performance indicators for business models: A systematic review and catalog
van de Ven, M. (Corresponding author), Lara Machado, P., Athanasopoulou, A., Aysolmaz, B. & Türetken, O., Sept 2023, In: Information Systems and e-Business Management. 21, 3, p. 753-794 42 p.Research output: Contribution to journal › Article › Academic › peer-review
Open AccessFile35 Link opens in a new tab Citations (Scopus)780 Downloads (Pure) -
Value cocreation-oriented digital platform design: a method for requirements elicitation and platform assessment
Ozkan, B. (Corresponding author), Jungerius, N., Adali, O. E. & Turetken, O., 30 Jan 2025, (E-pub ahead of print) In: Production Planning & Control. XX, X, p. 1-19 19 p.Research output: Contribution to journal › Article › Academic › peer-review
Open Access7 Link opens in a new tab Citations (Scopus) -
How do organizational capabilities mature? Maturity level characteristics for organizational capabilities
Korsten, G. (Corresponding author), Ozkan, B., Aysolmaz, B., Mul, D. & Türetken, O., Jul 2025, (E-pub ahead of print) In: Software and Systems Modeling. XXResearch output: Contribution to journal › Article › Academic › peer-review
Open AccessFile1 Link opens in a new tab Citation (Scopus)11 Downloads (Pure)
Prizes
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I3E 2024 Runner-up Best Paper Award
Deshayes, D. I. M. (Recipient), van de Ven, M. (Recipient), Aysolmaz, B. (Recipient), Türetken, O. (Recipient) & Renes, S. (Recipient), 12 Sept 2024
Prize: Other › Career, activity or publication related prizes (lifetime, best paper, poster etc.) › Scientific
Activities
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Designing Collaborative Business Models & Bridging with Operations and IT Systems
Türetken, O. (Speaker)
28 Nov 2025Activity: Talk or presentation types › Invited talk › Professional
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Assessing and Improving your Advanced Data Analytics (ADA) Capabilities using CMM-ADA
Türetken, O. (Speaker), Aysolmaz, B. (Speaker) & Korsten, G. (Speaker)
25 Nov 2025Activity: Talk or presentation types › Invited talk › Scientific
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Managing Process Innovation in the Era of Digital Transformation
Aysolmaz, B. (Organiser), Türetken, O. (Organiser), Santoro, F. M. (Organiser), Keramidis, P. (Organiser), Indulska, M. (Organiser) & Van Looy, A. (Organiser)
1 Sept 2025Activity: Participating in or organising an event types › Workshop, seminar, course or exhibition › Scientific
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Accelerating Digital and Circular Transition
Türetken, O. (Speaker)
26 Mar 2025Activity: Talk or presentation types › Invited talk › Professional
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Bootcamp for Accelerating Digitalization in SMEs
Korsten, G. (Organiser), Aysolmaz, B. (Organiser), Ozkan, B. (Organiser) & Türetken, O. (Organiser)
21 Mar 2025 → 27 Mar 2025Activity: Participating in or organising an event types › Workshop, seminar, course or exhibition › Professional
Courses
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Business process management
Genga, L., Türetken, O., Dijkman, R. M., Aysolmaz, B., Vazifehdoostirani, M. & Wang, M. 1/09/05 → 31/08/26
Course
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Business analysis for information technology systems
Türetken, O., Ozkan, B. & Rettab, Y. 1/09/05 → 31/08/26
Course
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Digitalization and enterprise systems
Rettab, Y., Türetken, O. & Tsilionis, K. 1/09/19 → 31/08/26
Course
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Green and digital transformation: sustainability in the era of AI
Aysolmaz, B., Sadowski, B. M., Behrendt, F., Bliek, L., Türetken, O. & Rettab, Y. 1/09/24 → 31/08/26
Course
Press/Media
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Digital transformation begins with insight into business models and processes
9/10/24
1 item of Media coverage
Press/Media: Public Engagement Activities
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The Future of Mobility-as-a-Service Platforms
1/09/22
1 Media contribution
Press/Media: Public Engagement Activities