Projects per year
Personal profile
Research profile
Oktay Turetken is a Full Professor in Information Systems at Eindhoven University of Technology (TU/e) and the Chair of the Industrial Engineering Bachelor Program. He is also a member of The European Research Center for Information Systems (ERCIS), Münster, Germany. He has been a visiting researcher at the Queensland University of Technology. He is acting as an Associate Editor of the journal of BISE - Business & Information Systems Engineering.
In his research, Oktay focuses on the development of innovative digital solutions. He applies an engineering lens to manage the business models for such solutions by developing methods and tools to facilitate their operational design, implementation, and improvement. In doing so, he leverages the practices and technologies from various fields, including business process management and enterprise modeling. Specifically, he is interested in collaborative digital business models, which enable value co-creation among multiple stakeholders. Through his work, he aims to contribute to the effective and sustainable outcomes of such models for all parties involved, including users, service providers, and the broader society. His typical application area for such models is the mobility domain. In recent projects, he has focused on designing and implementing digital platforms, including shared mobility and mobility-as-a-service, to enhance the integration of various mobility services in urban areas.
Oktay's research also involves developing capability maturity models to help organizations enhance their capabilities in advanced data analytics, as well as business process and business model management.
Academic background
Since 2014, he has led and contributed to multiple EU and industry-funded projects, particularly in the mobility domain. He co-founded MobilitEU, a not-for-profit initiative dedicated to fostering open Mobility-as-a-Service (MaaS) platforms across Europe. Additionally, he serves as an Expert Member of the Foresight Group on Future Mobility for People and Goods within the European Automotive Research Partners Association (EARPA). He is also a member of the MaaS Alliance's Business Models and Governance Working Group, a public-private partnership that aims to build a strong foundation for the implementation and adoption of MaaS across Europe
He is a regular contributor to journals, such as Business & Information Systems Engineering, Business Process Management Journal, and Information and Software Technology.
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Supervision of (current) PhDs:
Oktay Türetken is the Promoter of:
- Ginger Korsten
- Yasmin Rettab
- Stella Lo Giudice
- Quan Huynh
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For mentor matching of MSc students, please check: https://sites.google.com/site/oturetken/teaching-and-supervision
Expertise related to UN Sustainable Development Goals
In 2015, UN member states agreed to 17 global Sustainable Development Goals (SDGs) to end poverty, protect the planet and ensure prosperity for all. This person’s work contributes towards the following SDG(s):
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Collaborations and top research areas from the last five years
Projects
- 6 Finished
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LivingLAPT: LivingLAPT: FUTURE APT LIVING LAB FOR ANONOMOUS PUBLIC TRANSPORT
Türetken, O. (Project member), Türetken, O. (Project Manager), Athanasopoulou, A. (Project member), El Mustapha, H. (Project member) & Ozkan, B. (Project member)
1/01/22 → 31/12/22
Project: Research direct
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UMOS TASK A2101 - Pan-European Mobility Service Platform
Türetken, O. (Project Manager), Adali, O. E. (Project member), Gilsing, R. A. M. (Project member) & Ozkan, B. (Project member)
1/01/21 → 31/12/21
Project: Research direct
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MobilitEU (UMOS): MobilitEU (UMOS) - Pan-European Mobility Service Platform
Türetken, O. (Project Manager), Gilsing, R. A. M. (Project member), Ozkan, B. (Project member) & Adali, O. E. (Project member)
1/01/20 → 31/12/20
Project: Research direct
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873087-SHOP4CF Smart Human Oriented Platform for Connected Factories
Vanderfeesten, I. T. P. (Project Manager), Vanderfeesten, I. T. P. (Project member), Grefen, P. W. P. J. (Project member) & Türetken, O. (Project Manager)
1/01/20 → 31/12/23
Project: Research direct
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Innovation Pathway: Innovation Pathway
Türetken, O. (Project Manager), Athanasopoulou, A. (Project member), Valkenburg, A. C. (Project member) & den Ouden, E. (Project member)
1/01/19 → 31/12/21
Project: Research direct
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Navigating Business Model Redesign: The Compass Method for Identifying Changes to the Operating Model
Lara Machado, P. (Corresponding author), van de Ven, M., Aysolmaz, B., Turetken, O. & vom Brocke, J., Oct 2024, In: Business and Information Systems Engineering. 66, 5, p. 607-638 32 p.Research output: Contribution to journal › Article › Academic › peer-review
Open AccessFile3 Citations (Scopus)136 Downloads (Pure) -
Methods that bridge business models and business processes: a synthesis of the literature
Lara Machado, P. (Corresponding author), van de Ven, M., Aysolmaz, B., Athanasopoulou, A., Ozkan, B. & Türetken, O., 7 Mar 2023, In: Business Process Management Journal. 29, 8, p. 48-74 26 p.Research output: Contribution to journal › Article › Academic › peer-review
Open AccessFile18 Citations (Scopus)412 Downloads (Pure) -
Key performance indicators for business models: A systematic review and catalog
van de Ven, M. (Corresponding author), Lara Machado, P., Athanasopoulou, A., Aysolmaz, B. & Türetken, O., Sept 2023, In: Information Systems and e-Business Management. 21, 3, p. 753-794 42 p.Research output: Contribution to journal › Article › Academic › peer-review
Open AccessFile29 Citations (Scopus)709 Downloads (Pure) -
Service-dominant business model design for digital innovation in smart mobility
Türetken, O. (Corresponding author), Grefen, P. W. P. J., Gilsing, R. A. M. & Adali, O. E., 12 Feb 2019, In: Business & Information Systems Engineering. 61, 1, p. 9-29 21 p.Research output: Contribution to journal › Article › Academic › peer-review
Open AccessFile97 Citations (Scopus)447 Downloads (Pure) -
Value cocreation-oriented digital platform design: a method for requirements elicitation and platform assessment
Ozkan, B. (Corresponding author), Jungerius, N., Adali, O. E. & Turetken, O., 30 Jan 2025, (E-pub ahead of print) In: Production Planning & Control. XX, X, p. 1-19 19 p.Research output: Contribution to journal › Article › Academic › peer-review
Open Access5 Citations (Scopus)
Prizes
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I3E 2024 Runner-up Best Paper Award
Deshayes, D. I. M. (Recipient), van de Ven, M. (Recipient), Aysolmaz, B. (Recipient), Türetken, O. (Recipient) & Renes, S. (Recipient), 12 Sept 2024
Prize: Other › Career, activity or publication related prizes (lifetime, best paper, poster etc.) › Scientific
Activities
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Designing Collaborative Business Models & Bridging with Operations and IT Systems
Türetken, O. (Speaker)
28 Nov 2025Activity: Talk or presentation types › Invited talk › Professional
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Assessing and Improving your Advanced Data Analytics (ADA) Capabilities using CMM-ADA
Türetken, O. (Speaker), Aysolmaz, B. (Speaker) & Korsten, G. (Speaker)
25 Nov 2025Activity: Talk or presentation types › Invited talk › Scientific
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Managing Process Innovation in the Era of Digital Transformation
Aysolmaz, B. (Organiser), Türetken, O. (Organiser), Santoro, F. M. (Organiser), Keramidis, P. (Organiser), Indulska, M. (Organiser) & Van Looy, A. (Organiser)
1 Sept 2025Activity: Participating in or organising an event types › Workshop, seminar, course or exhibition › Scientific
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Accelerating Digital and Circular Transition
Türetken, O. (Speaker)
26 Mar 2025Activity: Talk or presentation types › Invited talk › Professional
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Bootcamp for Accelerating Digitalization in SMEs
Korsten, G. (Organiser), Aysolmaz, B. (Organiser), Ozkan, B. (Organiser) & Türetken, O. (Organiser)
21 Mar 2025 → 27 Mar 2025Activity: Participating in or organising an event types › Workshop, seminar, course or exhibition › Professional
Courses
Press/Media
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Digital transformation begins with insight into business models and processes
9/10/24
1 item of Media coverage
Press/Media: Public Engagement Activities
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The Future of Mobility-as-a-Service Platforms
1/09/22
1 Media contribution
Press/Media: Public Engagement Activities