Jeroen J.L. Schepers

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17 Membership of committee
10 Membership of jury
7 Editorial activity
5 Visiting an external academic institution
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1 - 50 out of 51 results
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Frontiers in Service 2023 (Event)
Jeroen J.L. Schepers (Contributor)
15 Jun 2023
Activity: Membership types › Membership of committee › Scientific
PhD defense Eline Hottat: Toward a more balanced customer perspective on automated service interactions (Event)
Jeroen J.L. Schepers (Member)
13 Jan 2023
Activity: Membership types › Membership of jury › Scientific
Universidad de Zaragoza
Jeroen J.L. Schepers (Visiting researcher)
2023 → …
Activity: Visiting an external institution types › Visiting an external academic institution › Scientific
SERVSIG (External organisation)
Jeroen J.L. Schepers (Member)
2023 → …
Activity: Membership types › Membership of jury › Scientific
Let's talk about service
Jeroen J.L. Schepers (Contributor)
7 Dec 2022 → 9 Dec 2022
Activity: Participating in or organising an event types › Workshop, seminar, course or exhibition › Scientific
Innovation Technology Entrepr. & Marketing (Organisational unit)
Jeroen J.L. Schepers (Member)
Nov 2022 → …
Activity: Membership types › Membership of committee › Scientific
Innovation Technology Entrepr. & Marketing (Organisational unit)
Jeroen J.L. Schepers (Member)
Oct 2022 → Jan 2023
Activity: Membership types › Membership of committee › Scientific
PhD defense Michelle van Pinxteren: Enhancing service interactions with conversational agents (Event)
Jeroen J.L. Schepers (Member)
24 May 2022
Activity: Membership types › Membership of jury › Scientific
Innovation Technology Entrepr. & Marketing (Organisational unit)
Jeroen J.L. Schepers (Member)
May 2022 → …
Activity: Membership types › Membership of committee › Scientific
Hasselt University (External organisation)
Jeroen J.L. Schepers (Member)
May 2022 → …
Activity: Membership types › Membership of committee › Scientific
5th Industrial Marketing Management Summit
Ed J. Nijssen (Speaker), Jeroen J.L. Schepers (Speaker) & W. (Michel) van der Borgh (Speaker)
20 Jan 2022 → 21 Jan 2022
Activity: Talk or presentation types › Contributed talk › Scientific
PhD defense Miriam Alzate Barricarte: "Electronic word of mouth (ewom) and marketing implications" (Event)
Jeroen J.L. Schepers (Chair)
15 Nov 2021
Activity: Membership types › Membership of jury › Scientific
PhD defense Juan Xu: Well Begun Is Half Done, The Predictive Power of Salespeople’s Initial Judgments of Prospects over Performance Outcomes: a contingency perspective (Event)
Jeroen J.L. Schepers (Member)
12 Oct 2021
Activity: Membership types › Membership of jury › Scientific
Journal of Service Research (Journal)
Jeroen J.L. Schepers (Editorial board member)
Apr 2021 → …
Activity: Publication peer-review and editorial work types › Editorial activity › Scientific
European Supply Chain Forum (eSCF) (External organisation)
Jeroen J.L. Schepers (Member)
2021 → …
Activity: Membership types › Membership of committee › Scientific
PhD defense Olga Lavrusheva: "Essays on Vitality and Consumption" (Event)
Jeroen J.L. Schepers (Editorial board member)
4 Mar 2020
Activity: Publication peer-review and editorial work types › Publication peer-review › Scientific
Journal of Business Research (Journal)
Jeroen J.L. Schepers (Peer reviewer)
2020 → …
Activity: Publication peer-review and editorial work types › Editorial activity › Scientific
University of Hohenheim (External organisation)
Jeroen J.L. Schepers (Advisor)
Oct 2019 → Apr 2023
Activity: Membership types › Membership of committee › Scientific
Robots or employees in the frontline?
Jeroen J.L. Schepers (Speaker)
8 Jul 2019
Activity: Talk or presentation types › Keynote talk › Scientific
Journal of Service Research (Journal)
Jeroen J.L. Schepers (Peer reviewer)
2019
Activity: Publication peer-review and editorial work types › Editorial activity › Scientific
PhD defense Tim Hilken: "Seeing is believing; enhancing the customer experience with augmented reality" (Event)
Jeroen J.L. Schepers (Member)
7 Sept 2018
Activity: Membership types › Membership of jury › Scientific
Design of and human responses to robots in customer service
Jeroen J.L. Schepers (Speaker)
25 Jan 2018
Activity: Talk or presentation types › Contributed talk › Scientific
Customer eXperience Management project (Event)
Jeroen J.L. Schepers (Member)
Jan 2018 → Jan 2020
Activity: Membership types › Membership of committee › Scientific
PhD defense Jelle de Vries: "Release External Expertise"in Collaborative Innovation (Event)
Jeroen J.L. Schepers (Co-promotor)
14 Dec 2017
Activity: Membership types › Membership of jury › Scientific
Hasselt University (External organisation)
Jeroen J.L. Schepers (Member)
Oct 2017 → Jan 2023
Activity: Membership types › Membership of committee › Scientific
International Journal of Research in Marketing (Journal)
Jeroen J.L. Schepers (Peer reviewer)
2017 → …
Activity: Publication peer-review and editorial work types › Editorial activity › Scientific
ITEM academy
Jeroen J.L. Schepers (Organiser) & Sarah E.C. Gelper (Organiser)
2017 → …
Activity: Participating in or organising an event types › Workshop, seminar, course or exhibition › Scientific
Innovation Master program manager
Jeroen J.L. Schepers (Member)
1 Jul 2016 → 1 Sept 2021
Activity: Other activity types › Other › Scientific
Journal of Product Innovation Management (Journal)
Jeroen J.L. Schepers (Peer reviewer)
2016 → …
Activity: Publication peer-review and editorial work types › Editorial activity › Scientific
Journal of Service Management (Journal)
Jeroen J.L. Schepers (Peer reviewer)
2015 → …
Activity: Publication peer-review and editorial work types › Editorial activity › Scientific
PhD defense Annelies Costers: There is no such thing as a free lunch: A service perspective on Pay What You Want pricing" (Event)
Jeroen J.L. Schepers (Chair)
2015 → 2020
Activity: Membership types › Membership of jury › Scientific
Ghent University
Jeroen J.L. Schepers (Visiting researcher)
2014 → …
Activity: Visiting an external institution types › Visiting an external academic institution › Scientific
Industrial Engineering (Organisational unit)
Jeroen J.L. Schepers (Member)
2014 → 2016
Activity: Membership types › Membership of committee › Scientific
Coordinator New Product Development and Marketing USE sequence
Jeroen J.L. Schepers (Chair)
2014 → 2016
Activity: Other activity types › Other › Scientific
Katholieke Universiteit Leuven (External organisation)
Jeroen J.L. Schepers (Member)
2014 → 2020
Activity: Membership types › Membership of committee › Scientific
Industrial Engineering (Organisational unit)
Jeroen J.L. Schepers (Chair)
2014 → 2016
Activity: Membership types › Membership of committee › Scientific
PhD defense Gielis van der Heijden: Don't just fix it, make it better! : using frontline service employees to improve after-sales service (Event)
Jeroen J.L. Schepers (Co-promotor)
19 Dec 2013
Activity: Membership types › Membership of jury › Scientific
When Managers Expect Better Service in Less Time: The Effects of Service Role Conflict on Frontline Employees’ Performance
Jeroen J.L. Schepers (Speaker)
12 Nov 2013
Activity: Talk or presentation types › Plenary talk › Scientific
Turning Role Stress into Performance Progress: Improving Service Delivery Through Frontline Employees’ Ideas
Jeroen J.L. Schepers (Speaker)
24 May 2013
Activity: Talk or presentation types › Plenary talk › Scientific
Industrial Engineering (Organisational unit)
Jeroen J.L. Schepers (Member)
2013 → 2014
Activity: Membership types › Membership of committee › Scientific
PhD defense Michel van der Borgh, dissertation: "Selling new products" (Event)
Jeroen J.L. Schepers (Member)
3 Oct 2012
Activity: Membership types › Membership of jury › Scientific
University of Münster
Jeroen J.L. Schepers (Visiting researcher)
Jul 2012 → …
Activity: Visiting an external institution types › Visiting an external academic institution › Scientific
Education manager (“onderwijsportefeuillehouder”) of the Innovation, Technology Entrepreneurship & Marketing group
Jeroen J.L. Schepers (Chair)
2012 → 2014
Activity: Other activity types › Other › Scientific
Innovation Technology Entrepreneurship & Marketing (Organisational unit)
Jeroen J.L. Schepers (Member)
2012 → 2016
Activity: Membership types › Membership of board › Scientific
Universidad de Zaragoza
Jeroen J.L. Schepers (Visiting researcher)
Nov 2011 → …
Activity: Visiting an external institution types › Visiting an external academic institution › Scientific
Industrial Engineering (Organisational unit)
Jeroen J.L. Schepers (Member)
2011 → 2014
Activity: Membership types › Membership of committee › Scientific
University of Mannheim
Jeroen J.L. Schepers (Visiting researcher)
Sept 2009 → Dec 2009
Activity: Visiting an external institution types › Visiting an external academic institution › Scientific
University of Mannheim (External organisation)
Jeroen J.L. Schepers (Advisor)
2009 → Feb 2013
Activity: Membership types › Membership of committee › Scientific
Karlsruhe Institute of Technology (External organisation)
Jeroen J.L. Schepers (Advisor)
2009 → 16 Feb 2012
Activity: Membership types › Membership of committee › Scientific
Universidad de Zaragoza (External organisation)
Jeroen J.L. Schepers (Advisor)
2009 → Apr 2012
Activity: Membership types › Membership of committee › Scientific

Jeroen J.L. Schepers

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