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Personal profile


"A nice feature of queueing theory is the fact that it has so many applications in different areas, leading to a continuous flow of new and challenging problems."

Research profile

Jacques is an assistant professor in the Stochastic Operations Research group at Eindhoven University of Technology (TU/e), where he began working in 1992. His research is in general focused on applied probability and in particular on queueing theory. Amongst others, he studied several polling systems, fluid queues and tandem queues. These models play an important role in the performance analysis, design and optimization of modern production, transportation and communication systems. sFor example, several of his recent research papers deal with the performance analysis of optical communication networks. Another area of Jacques' interest, both in his research and teaching activities, is Insurance Risk. He is active as teacher in courses of the coherent package Finance and Risk and several of his papers study the analysis of insurance risk models. Finally, in recent years he has also become interested in the optimization of condition-based maintenance models.

Academic background

Jacques studied mathematics at the University of Utrecht from 1980 until 1986. His master thesis dealt with the analysis of a two-dimensional queueing system. From 1986 until 1990 he worked on his PhD thesis at Delft University of Technology, entitled Asymptotic Results in Feedback Systems. After finishing this thesis, he spent 16 months as a postdoctoral fellow at the Centre for Mathematics and Computer Science (CWI) in Amsterdam, before moving to Eindhoven. Since then, he made extended visits to INRIA (Sophia Antipolis), Aalto University (Helsinki) and the Mittag-Leffler Institute (Stockholm) and shorter visits to the University of Athens and to LAAS (Toulouse). Jacques is currently member of the Editorial Board of Performance Evaluation and of the European Journal of Operational Research. He is also involved in many teaching activities, providing courses both for Mathematics students and for students from other departments such as Industrial and Electrical Engineering. For several years Jacques has also been active as Chairman of the Educational Committee Mathematics.

Affiliated with

  • Philips Research


Teaching awards at the Industrial Engineering and Electrical Engineering Department.

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Research Output

Linear birth/immigration-death process with binomial catastrophes

Kapodistria, S., Phung-Duc, T. & Resing, J. A. C., Jan 2016, In : Probability in the Engineering and Informational Sciences. 30, 1, p. 79-111

Research output: Contribution to journalArticleAcademicpeer-review

  • 16 Citations (Scopus)
    1 Downloads (Pure)

    Queues and risk models with simultaneous arrivals

    Badila, E. S., Boxma, O. J., Resing, J. A. C. & Winands, E. M. M., 2014, In : Advances in Applied Probability. 46, 3, p. 812-831 20 p.

    Research output: Contribution to journalArticleAcademicpeer-review

    Open Access
  • 6 Citations (Scopus)
    79 Downloads (Pure)

    The tax identity in risk theory - a simple proof and an extension

    Albrecher, H., Borst, S. C., Boxma, O. J. & Resing, J. A. C., 2009, In : Insurance: Mathematics and Economics. 44, 2, p. 304-306

    Research output: Contribution to journalArticleAcademicpeer-review

  • 31 Citations (Scopus)

    Polling systems and multitype branching processes

    Resing, J. A. C., 1993, In : Queueing Systems: Theory and Applications. 13, 4, p. 409-426 18 p.

    Research output: Contribution to journalArticleAcademicpeer-review

  • 126 Citations (Scopus)
    6 Downloads (Pure)

    Capacity analysis of sequential zone picking systems

    van der Gaast, J., de Koster, M. B. M., Adan, I. J. B. F. & Resing, J. A. C., 1 Jan 2020, In : Operations Research. 68, 1, p. 161-179 19 p.

    Research output: Contribution to journalArticleAcademicpeer-review

  • 2 Downloads (Pure)


    Insurance and credit risk

    1/09/13 → …


    Mathematics 2

    1/09/13 → …


    Mathematics II

    1/09/13 → …


    Queueing systems

    1/09/13 → …


    Student theses

    Adaptive traffic control in ATM networks

    Author: van der Heijden, C., 31 Dec 1997

    Supervisor: Wessels, J. (Supervisor 1), Resing, J. (Supervisor 2), van den Berg, J. (. (External person) (Supervisor 2) & van der Wal, J. (Supervisor 2)

    Student thesis: Master

    A finite-source feedback queueing network as a model for the IEEE 802.11 distributed coordination function

    Author: Winands, E., 30 Jun 2003

    Supervisor: Resing, J. (Supervisor 1), Denteneer, T. (. (External person) (External coach), Pronk, S. (External coach), Rietman, R. (External person) (External coach) & Boxma, O. (Supervisor 2)

    Student thesis: Master


    Analyse van een productielijn met buffers

    Author: Meyfroyt, P., 2010

    Supervisor: Adan, I. (Supervisor 1) & Resing, J. (Supervisor 2)

    Student thesis: Bachelor


    Analysis of access times in a gastroenterology department

    Author: Taks, W., 31 Aug 2015

    Supervisor: Resing, J. (Supervisor 1), van Nistelrooy, N. (External person) (External coach) & van de Vrugt, N. (External person) (External coach)

    Student thesis: Master


    Analysis of systems within Vanderlande Industries

    Author: van de Laar, B., 31 Mar 2011

    Supervisor: Resing, J. (Supervisor 1), Jonckheere, M. (Supervisor 2) & Goes, J. (External person) (Supervisor 2)

    Student thesis: Master