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Personal profile


Improving the world: one business process at a time.

Research profile

Hajo Reijers is a part-time Full Professoof Information Systems at Eindhoven University of Technology (TU/e). The focus of Hajo Reijers' academic research is on business process redesign, workflow management, conceptual modeling, process mining, and data analytics On these and other topics, he published over 200 scientific papers, book chapters, and professional publications.  

His latest research is concerned with how to let people and computer systems work together gracefully in business process settings. Hajo Reijers is well-known for his contribution to the textbook “Fundamentals of Business Process Management”, which is in use in more than 200 universities worldwide.  

Academic background

Hajo Reijers holds a PhD in Computer Science (2002), an MSc in Computer Science (1994), and an MSc in Technology and Society (with honors) (1994), all from TU/e. Hajo Reijers wrote his PhD thesis while he was a manager with Deloitte. Previously, he also worked for Bakkenist Management Consultants, Accenture, and LexmarkHe is also a full professor in Business Informatics at the Vrije Universiteit Amsterdam and affiliated with the TIAS Business School. He is one of the founders of the Business Process Management Forum, a Dutch platform for the development and exchange of knowledge between industry and academia.  

Hajo has been a visiting professor at the Queensland University of Technology and visiting scholar at MIT's Sloan School of Management. Hhas worked for shorter periods of time at Babson College, Stevens Institute of Technology, Pohang University of Science and Technology, Zayed University, the University of Technology Sydney, and Queensland University of Technology.  


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Industry Engineering & Materials Science
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Research Output 1997 2019

2 Citations (Scopus)

Connecting databases with process mining: a meta model and toolset

González López de Murillas, E., Reijers, H. A. & van der Aalst, W. M. P., Apr 2019, In : Software and Systems Modeling. 18, 2, p. 1209-1247 39 p.

Research output: Contribution to journalArticleAcademicpeer-review

Open Access
Process Mining
Domain Knowledge
Business Process

Process mining on databases: extracting event data from real-life data sources

Gonzalez Lopez de Murillas, E., 27 Feb 2019, Eindhoven: Technische Universiteit Eindhoven. 231 p.

Research output: ThesisPhd Thesis 1 (Research TU/e / Graduation TU/e)Academic

Open Access
1 Citation (Scopus)

Using Hidden Markov Models for the accurate linguistic analysis of process model activity labels

Leopold, H., van der Aa, H., Offenberg, J. & Reijers, H. A., 1 Jul 2019, In : Information Systems. 83, p. 30-39 10 p.

Research output: Contribution to journalArticleAcademicpeer-review

Hidden Markov models
Learning systems

A hybrid approach for aspect-oriented business process modeling

Jalali, A., Maggi, F. M. & Reijers, H. A., 2018, In : Journal of Software: Evolution and Process. 30, 8, 21 p., e1931

Research output: Contribution to journalArticleAcademicpeer-review

Open Access
Chemical analysis
2 Citations (Scopus)

Automatic root cause identification using most probable alignments

Koorneef, M., Solti, A., Leopold, H. & Reijers, H. A., 2018, Business Process Management Workshops - BPM 2017 International WorkshopsBarcelona, Spain, September 10-11, 2017, Revised Papers. Teniente, E. & Weidlich, M. (eds.). Cham: Springer, p. 204-215 12 p. (Lecture Notes in Business Information Processing; vol. 308)

Research output: Chapter in Book/Report/Conference proceedingConference contributionAcademicpeer-review

Process Model

Activities 2011 2012

  • 2 Editorial activity
  • 1 Conference
  • 1 Workshop, seminar, course or exhibition

2nd International Workshop on Process Model Collections (PMC 2012)

Hajo Reijers (Organiser)
3 Sep 2012

Activity: Participating in or organising an event typesConferenceScientific

Computers in Industry (Journal)

Hajo Reijers (Editorial board member)

Activity: Publication peer-review and editorial work typesEditorial activityScientific

BPM 2010 International Workshops and Education Track, September 13-15, 2010, Hoboken, NJ, USA

Hajo Reijers (Organiser)
13 Sep 2011

Activity: Participating in or organising an event typesWorkshop, seminar, course or exhibitionScientific

Data & Knowledge Engineering (Journal)

Hajo Reijers (Editorial board member)

Activity: Publication peer-review and editorial work typesEditorial activityScientific

Student theses

(Her-)ontwerp van bedrijfsprocessen: de invloed van veranderprogramma's op bedrijfsprocessen

Author: Sijben, M., 30 Apr 2006

Supervisor: Reijers, H. (Supervisor 1)

Student thesis: Master


A comparative study for process mining approaches in a real-life environment

Author: Hoogendoorn, G., 20 Feb 2017

Supervisor: Reijers, H. (Supervisor 1), Eshuis, H. (Supervisor 2), Gonzalez Lopez de Murillas, E. (Supervisor 2) & Vos, P. (External person) (External coach)

Student thesis: Master


A comparison of workflow management systems and clinical decision support systems in supporting clinical processes

Author: Wang, X., 30 Nov 2012

Supervisor: Kaymak, U. (Supervisor 1) & Reijers, H. (Supervisor 2)

Student thesis: Master


A dynamic visualisation of business process models for process participants

Author: Emens, R., 31 Aug 2015

Supervisor: Vanderfeesten, I. (Supervisor 1) & Reijers, H. (Supervisor 2)

Student thesis: Master


A framework for business process model quality and an evaluation of model characteristics as predictors for quality

Author: van Mersbergen, M., 31 Dec 2013

Supervisor: Vanderfeesten, I. (Supervisor 1), de Jong, A. (Supervisor 2) & Reijers, H. (Supervisor 2)

Student thesis: Master