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Dive into the research topics where David Leiño Calleja is active. These topic labels come from the works of this person. Together they form a unique fingerprint.
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Hybrid Human-Robot Teams in the Frontline: Automated Social Presence and the Role of Corrective Interrogation
Leiño Calleja, D., Schepers, J. J. L. & Nijssen, E. J., 7 Feb 2025, (E-pub ahead of print) In: Journal of Service Management. XX, XResearch output: Contribution to journal › Article › Academic › peer-review
Open Access -
Some Agents are more Equal than Others: Understanding Perceived Customer Orientation of Frontline Robots and Employees
Leiño Calleja, D., Schepers, J. J. L. & Nijssen, E. J., 2023, Frontiers in Service 2023: From Romans to Robots 15/06/23 - 18/06/23. MaastrichtResearch output: Chapter in Book/Report/Conference proceeding › Conference contribution › Academic › peer-review
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Some Agents are more Similar than Others: Customer Orientation of Frontline Robots and Employees
Leiño Calleja, D. (Corresponding author), Schepers, J. J. L. & Nijssen, E. J., Jun 2023, In: Journal of Service Management. 34, 6, p. 27-49 23 p.Research output: Contribution to journal › Article › Academic › peer-review
Open AccessFile8 Citations (Scopus)91 Downloads (Pure)
Research areas
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Acquired funding for external PhD project of David Leiño Calleja
Schepers, J. J. L. (Researcher) & Leiño Calleja, D. (Researcher)
Impact