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Personal profile

Research profile

Baris Ozkan works as an Assistant Professor at  Eindhoven University of Technology, in the Department of  Industrial Engineering & Innovation Sciences (IE&IS), subgroup Information Systems. His research interests center around Service Systems Engineering with a specific focus on the development of value co-creative methods and tools for the design and configuration of business processes, business services, business models and digital platforms. He has a background in business process management, requirements engineering, process maturity assessment, and quantitative software management. In his research, Baris adopts a design science research approach, draws on the theories of the social and management sciences to identify design requirements, and employs quantitative and qualitative empirical research methods including Bayesian inference and Grounded Theory. The current research projects are related to the mobility service ecosystem development.

Academic background

Baris Ozkan received his PhD in Information Systems (2012) from Middle East Technical University (METU), where he also received an MSc in Software Management (2006). Before joining TU/e, he worked as an Assistant Professor at Atılım University, Turkey. Between 2000 and 2008, he worked in the industry and took various roles in public and private Information Systems projects which range from technical software development to management consultancy for IT Governance framework implementations. Since 2019, he acts as the chair of IS Group Business Engineering research cluster. Baris serves as a reviewer for several international ISI journals including Information and Software Technology, Computers in Industry, Business Process Management and Journal of Systems and Software. He is a member of the program and review committees of international conferences including ICIS, ECIS, BPM and PRO-VE.


In a digitally connected world, rather than within the confines of an organization, value is co-created in dynamic networks of actors through complex exchanges. This calls for value-driven, multi-actor methods and tools for business process and information systems design.

Expertise related to UN Sustainable Development Goals

In 2015, UN member states agreed to 17 global Sustainable Development Goals (SDGs) to end poverty, protect the planet and ensure prosperity for all. This person’s work contributes towards the following SDG(s):

  • SDG 7 - Affordable and Clean Energy
  • SDG 9 - Industry, Innovation, and Infrastructure
  • SDG 11 - Sustainable Cities and Communities

Education/Academic qualification

Information systems, databases, Doctor, Middle East Technical University (METU)

Award Date: 12 Nov 2012

Information systems, databases, Master, Middle East Technical University (METU)

Award Date: 11 Jun 2006


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