Business information systems are critical components of modern organizations. This course introduces the essential concepts related to business information systems development and management. Next, it introduces common techniques for conceptual (business) modelling. Conceptual (business) models are needed to understand and analyze modern organizations. These models specify the functionality of business information systems that organizations use to produce and deliver their goods and services. Particularly relevant are models that we focus in this course are those that capture the process behaviour of organizations and their information needs. Finally in this course, we cover the basics of programming for querying, manipulating, defining, and (access) controlling business data in relational databases using Structured Query Language (SQL).