In the course business process simulation you will learn to analyse and improve the performance of business processes (e.g. throughput time) by using discrete event simulation. Simulation is a good tool in situations where analytical mathematical techniques such as queueing theory are not precise enough. This course mainly consists of project work: in a group you will solve a realistic case, create simulation models and compare the performance of different designs of the business process.
Course period1/09/13 → …
Course levelAdvanced
Course formatCourse