Activity: Talk or presentation types › Invited talk › Scientific
In the modern economy, we see complex business processes with a physical character that are executed collaboratively by a set of autonomous business organizations. Examples are international container logistics, integrated supply and manufacturing networks, and collaborative healthcare chains - all of which handle physical objects. Over time, these processes have become more complex, more business-critical, more time-critical, and at the same time heavily mass-customized. This implies that the processes need to be managed more explicitly in an increasingly real-time fashion, with ample attention to individual process cases. This requires advanced digital support, creating complex, cyber-physical processes. To support this kind of processes, no single existing technology class suffices. Therefore, we propose to integrate technologies from the areas of the internet of things (IoT - to sense and actuate the physical objects), distributed analytics (DA - to take the right decisions at the right place in real-time) and business process management (BPM - to explicitly manage the execution of the processes), and into a trinity. This presentation outlines the problem domain, the approach taken towards a solution, and the concrete steps that are taken to operationalize the solution approach. This is illustrated with an example from the domain of international container logistics.