Dealing with complex, real-time, cyber-physical business processes: Towards a trinity of IoT, DA and BPM technologies

Activity: Talk or presentation typesInvited talkScientific


In the modern economy, we see complex business processes with a physical character that are executed collaboratively by a set of autonomous business organizations. Examples are international container logistics, integrated supply and manufacturing networks, and collaborative healthcare chains - all of which handle physical objects. Over time, these processes have become more complex, more business-critical, more time-critical, and at the same time heavily mass-customized. This implies that the processes need to be managed more explicitly in an increasingly real-time fashion, with ample attention to individual process cases. This requires advanced digital support, creating complex, cyber-physical processes. To support this kind of processes, no single existing technology class suffices. Therefore, we propose to integrate technologies from the areas of the internet of things (IoT - to sense and actuate the physical objects), distributed analytics (DA - to take the right decisions at the right place in real-time) and business process management (BPM - to explicitly manage the execution of the processes), and into a trinity. This presentation outlines the problem domain, the approach taken towards a solution, and the concrete steps that are taken to operationalize the solution approach. This is illustrated with an example from the domain of international container logistics.
Period20 Feb 2019
Held atIBM, United States, California
Degree of RecognitionInternational


  • Business Process Management
  • Internet of Things
  • Distributed Analytics